AFM - Soft Services Job ID 174853 Posted 04-Jul-2024 Role type Full-time Areas of Interest Facilities Management, Property Management Location(s) Chennai - Tamil Nadu - India **Job Description:** + Coordinates the maintenance of facilities, buildings, and equipment, as appropriate, to ensure optimum functionality; identifies, assesses, negotiates as necessary, and resolves building maintenance and usage problems. + Assist in the upkeep and preventative maintenance of assigned facilities; assist in coordinating custodial and maintenance functions. + Assume full responsibility for management of soft services against contracted scope of works. + Reporting on SLAs and delivering action plans to ensure that SLAs are met/exceeded. + Coordinationof site events (Festivals and Special events needs) + Day to day supervision of the Janitorial teams + Development of a soft services improvement plan for each service. Assist in maintaining building security; report security problems to appropriate authority. + Ensure that all costs and expenditure are within the budgeted levels + Oversee day to day running of Site Soft Services in respect of scheduling, Cleaning, consumables Procurement & Housekeeping. + Comply with Company and statutory regulations relating to safe systems of work, health & safety, hygiene, cleanliness + Client and customer retention and satisfaction + Plan and implement training programs for department staff and clients. + Analyze, develop, and design solutions to reporting requests. + Design and implement reports to measure service performance metrics. + Evaluate and maintain help desk software; oversee preparation and distribution of system updates. + Monitor budget; review and approve purchase orders. + Oversees activities of contractors, vendor personnel, and suppliers; Monitors contracts for compliance and controls costs; monitors general expenditures of unit; performs quality control inspections to ensure adherence to contract specifications and standards + Serves as liaison between facility manager and vendor staff; recommends correction of deficiencies; coordinates remodeling activities, as appropriate to the position. + Schedules space usage controls key issuance and building security; prepares calendars and maintains records. + Oversees events held at facility; interacts with caterers, and/or auxiliary staff as appropriate to the specific event. + Prepares scheduled and periodic reports of facility usage, maintenance, and condition. + Maintains and orders equipment and supplies for facility operations. In addition to the above-mentioned duties and job functions, any other assignments given by Management, within the purview of the contract. Qualifications: Diploma / Any Graduate Experience: 5 to 8 Years in the relevant field / hospitality background Both Male and Female candidates can be consider Good Communication skills Hands on experience in soft services Ability to foster a cooperative work environment. Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)