Griswold Home Care is seeking a dedicated and reliable After Hours Scheduler to join our team! This is a remote position where you will be responsible for managing scheduling needs for clients and caregivers during after-hours. The ideal candidate will be proactive, detail-oriented, and comfortable working independently from home.

Responsibilities:

Manage scheduling for clients and caregivers during after-hours (evenings, weekends, and holidays). Ensure seamless communication between clients, caregivers, and office staff. Address urgent scheduling requests promptly and efficiently. Maintain accurate records of all after-hours communication and scheduling. Provide exceptional customer service and support to clients and caregivers during after-hours. Follow protocols for handling emergencies or urgent situations.

Schedule:

This position requires alternating schedules: Weekdays 5pm to 11:00pm. Weekends be available starting as early a 6am if necessary. Week 1: Work Thursday Friday Saturday Week 2: Sunday Monday Tuesday Wednesday, Must be available for shift coverage during evenings and weekends. Paid a minimum number of 10 hours per weekly shift, even if only a couple hours are worked. Possibility of 20 hours per week if wanting to do both shifts.

Qualifications:

Experience in the home care industry an asset CNA certification asset Excellent communication skills (written and verbal). Ability to work independently and manage time effectively. Previous experience in scheduling or customer service is preferred. Comfortable using scheduling and communication software. Must have a reliable internet connection and quiet work environment for remote work. Availability to work evening shifts and weekends as required.

What We Offer:

Competitive pay. Benefits 401K Flexible, remote work schedule. A supportive team environment. Opportunities for growth within the company.

If you're a proactive and organized individual with a passion for supporting others, we would love to hear from you! Join Griswold Home Care and help us continue providing exceptional care to our clients.