With proactive attitude to provide administrative and coordination support to external and internal customers.Creating the harmonious environment.  Following the strategy and achieve targets, both in company profit side and personal competency. Driving customer orientation and providing valuable service and satisfy external and internal customers. Data entry, maintaining and updating relevant data and records and compilation of reports.

Make quotation as per customers' request (sp/measure/training/retrofit/SW support)

Ensure the timely and demand-orientated process of inquires, offers, orders and any after sales activities.(including place PR to OP, delivery, billing, payment collect, AR report... ...)

Prepare error free order confirmation to customers, and do proper document filing.

Support and/or coordinates the clarification of offers and order as well as pricing discount.

Handle complaints, complete all complaints with support of various department involved.

Input SAP orders & FOC orders

Coordinates the commercial collection procedures in cooperation with OP and accounting department.

Interact with Sales, logistic, accounting and production to strengthen customer relations and to ensure high standard of services.

Prepare report on hit rates, sales, orders received and order revenue (BW)...

Accomplish and provide specific analysis when requested from managers.

Other routine administrative tasks assigned by manager.

Your ZEISS Recruiting Team:

Xiaojun Yang （杨晓君）, Zhiyang Jiang （蒋之阳）