After-Sales Service Intern – Spectroscopy AnalyzersAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.That's our story. Make it your story.
This position reports to

Service Manager

Your role and responsibilities

As part of the after-sales service team, the intern, under the supervision of the Service Manager, will participate in technical support, maintenance, and improvement activities for spectroscopy equipment. Their tasks will include:•\tAssist after-sales service engineers in diagnosing and repairing spectroscopy analyzers.•\tParticipate in functional tests and calibration of instruments after intervention.•\tHelp identify and resolve common malfunctions.•\tSupport the sale of products and services by promoting business development.•\tAssist customers by phone and email as part of technical support activities.•\tParticipate in optimizing maintenance and troubleshooting procedures.•\tPropose improvements to diagnostic methods and intervention tracking.•\tHelp manage the stock of spare parts and consumables, and ensure follow-up of equipment returns for repair.

Qualifications for the role

Student in physical engineering, instrumentation, industrial maintenance, optics, or a related field.Knowledge of spectroscopy and analytical instrumentation.Basic knowledge of electronics, mechanics, and maintenance of scientific instruments.Proficiency in computer tools, particularly Microsoft Office suite.Excellent knowledge of English and French (written and spoken). French is required. English is also required to communicate with customers outside Quebec on a regular basis.

More about us

ABB's Measurement & Analytics division is among the world's leading manufacturers and suppliers of smart instrumentation and analyzers. With thousands of experts around the world and high-performance digital technology, ABB's team is dedicated to making measurement easy for its industrial and energy customers to let them operate more efficiently and profitably. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. This offer is conditional upon the applicant obtaining Industrial Security Level 2 status and a certificate issued by the Department of Controlled Goods.For the ninth consecutive year, ABB Canada has been recognized as one of Canada's Best Employers by Forbes magazine. Consistently ranked as one of Canada's Top 100 Employers, Montreal's Best Employers, Canada's Best Employers for Young People, Canada's Greenest Employers and a long-time recipient of the Women in Governance Parity Certification, ABB's culture and commitment is to provide a caring workplace where everyone collaborates, feels valued, respected, included and supported. Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups; women, aboriginal people, members of visible minorities, and/or persons with disabilities. ABB will provide reasonable accommodation to the applicant with disabilities and encourage applicants to self-identify in the application process. ABB's Military Reservist Policy offers Canada's Reserve Force members the flexibility to undergo military training and activities while maintaining job security, seniority, pay, benefits, and privileges as ABB employees, including up to 15 paid working days per year for training, as well as extended leave for operations both in Canada and abroad, ensuring seamless career integration with our nation's defense forces.