About JLG, an Oshkosh company

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.

The Aftermarket Product Associate will have the responsibility for executing tactical support for the Aftermarket parts portfolio. This role will assist the Manager of Aftermarket Product in supporting the product portfolio lifecycle. Duties will include ensuring smooth sales processes, addressing customer and sales team inquiries, and providing tactical support across various functions. The role also involves supporting marketing efforts, assisting with product launches, analyzing sales trends, and delivering tools and resources to enhance sales and customer support effectiveness.

YOUR IMPACT

These duties are not meant to be all-inclusive and other duties may be assigned.

Coordinate with various Aftermarket teams (e.g. Sales, Marketing, GPSC, Pricing, Training, Customer Support, etc.) to support the Programs parts offering.

Respond to customer and sales team inquiries regarding product inventory, order status, shipment tracking, core return processes, and credit resolution to ensure smooth transactions.

Monitor order processing and fulfillment to identify and resolve delays or issues, ensuring timely delivery of Aftermarket products.

Work with marketing communications to develop product literature, advertisements, promotional materials, web pages, and photography to maximize the communication effort.

Support channel partners with inventory checks, pricing questions, and basic training on product offerings to improve their effectiveness in the market.

Participate in the new product development process, providing support for the Aftermarket team to meet the defined requirements and goals for new parts.

Create and maintain documentation, including training materials, FAQs, and process guides, to streamline internal operations and enhance customer support.

MINIMUM QUALIFICATIONS 

Bachelor’s degree in Business, Marketing, Statistics, Economics, or Math.

Three (3) or more years of experience in Market, Business, Engineering, or Product Marketing.

STANDOUT QUALIFICATIONS

Proven analytical, computer, research skills and excellent communication skills.

Three (3) or years of Aftermarket Experience.

Business to Business (B2B) Marketing Experience.

WHY JLG, AN OSHKOSH COMPANY?

Moving the future forward is our priority and this includes your future. We encourage professional development and champion our employees’ success through various skills and training opportunities. Named one of the World’s Most Ethical Companies™ by Ethisphere Institute for six consecutive years, everything we do at Oshkosh is guided by our core values and the ~15k+ team members around the world who embody them.

We put people first. We do the right thing. We persevere. We are better together.

Pay Range:

The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.

Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at corporatetalentacquisition@oshkoshcorp.com.

Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.