Poynton, United Kingdom, United Kingdom
23 hours ago
Aftermarket Sales Support Engineer

KEMUTEC and MUCON are two of the Technology Brands under COPERION and Hillenbrand. Kemutec provides top-tier Sifters, Mixing Machines, and Milling Machines for industries like Food Processing, Pharmaceuticals, and Chemicals, mainly in Powder Processing and production. Mucon designs and manufactures bulk solids handling products spanning food, chemical, plastics, chemical processing, and other related process industry sectors.

We are now searching, for our site in Poynton:

AFTERMARKET SALES SUPPORT ENGINEER

Objective:

To provide effective customer service to our diverse range of customer both existing and new, for our Kemutec and Mucon brands.

This will be a dual role encompassing customer facing sales activity and also internal enquiry handling through full project execution and final delivery.

Responsibilities:

To undertake regular and planned customer visits, to encompass both Kemutec and Mucon customers in support of customer service growth opportunities. Sell service contracts, retrofits, trainings, audits…To actively seek out new opportunities to grow the spare parts and service business in line with the group’s objectivesTo provide technical support across our range of equipmentTo supply detailed and considered responses to customers including pricing via quotations of all necessary partsTo ensure the efficient execution of the orders by direct customer interaction and within other departments. To provide effective cash control, invoicing, and accurate order shipment instructions on behalf of customersTo implement and drive continuous improvementTo develop and promote our brands within the aftermarket area both internally and externally.

Profile:

Technical background and concrete experience as a Maintenance Engineer, Field Service Engineer, Service Engineer, Sales Support EngineerKnowledge of Capital Equipment activity, or complex equipment, with Mechanical and Electrical skillsSales potential and excellent communication skillsSense of service, with your customers but also your colleaguesProblem-solvingAutonomy and team-spiritSense of initiative and curiosityWilling to travel – full clean driving license

Join us to support our growth and continuous improvement projects and continue your career in a group that offers a lot of opportunities.

Who we are: 

Coperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market. Customers benefit from Coperion’s divisions of Polymer, Equipment & Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers. Coperion is an Operating Company of Hillenbrand.


Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.

EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.  Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities.  If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com .  In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.  At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".

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