JOB SUMMARY

The Agency Initiative and Enablement Specialist will report to the AVP, Agency Sales Tools and Initiatives, and will support the department in leading small to medium Agency initiatives. At times, this role may also function as an Analyst for large initiatives.

RESPONSIBILITIES

Lead small to medium Agency initiatives comprised of independent, cross-functional, cross-departmental teams and consultant team members, ensuring timely delivery of all Agency initiative deliverables. Perform as an Analyst for large initiatives. Create a risk management plan to identify, analyze, monitor, and respond to risks associated with all Agency initiatives to ensure the ability to achieve expected outcomes on time and within budget. Lead activities required to maintain and complete all Agency initiative documentation. Obtain the appropriate level of approval for all Agency initiative documentation to ensure a clear understanding of expectations among stakeholders. Ensure timely and accurate completion of all assigned duties and responsibilities by team members to meet executive leadership expectations. Lead and/or participate in managing the integration, scope, time, cost, and quality components of Agency initiatives. Communicate the status of Agency initiatives to the team and business owners throughout the duration of the assignment and post-implementation, ensuring that all impacted stakeholders understand risks, issues, and activities related to the initiatives. Communicate the status, risks, and issues associated with each component of Agency initiatives to the team and leaders within the organization, leading the necessary actions (corrective or otherwise) to ensure intended outcomes are achieved. Develop cost estimates and budgets for Agency initiatives, and initiate cost control measures to ensure budgets are met. Provide leadership, coaching, and guidance on a continuous basis to Agency initiative team members in the areas of initiative lifecycle, operating procedures, processes, and practices. If appropriate, coordinate vendor and staff efforts related to the execution of Agency initiatives. Support all stages of the lifecycle of Agency initiatives, including the early stages of definition, CBA generation, and initial approval by Governance Committees. Perform other related duties and activities as required.

 

 

COMPETENCIES

Values Orientation: Upholds and models Chubb values, always doing the right thing for the company, colleagues, and customers. Is direct, truthful, and trusted by others. Acts as a team player and maintains a high level of professional integrity. Fosters high collaboration within own team and across the company, constantly thinking and acting as “One Chubb.” Results Orientation: Effectively executes plans, drives for results, and takes accountability for outcomes. Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities and takes full accountability for achieving (or failing to achieve) desired results. Initiative: Willingly goes beyond what is required or expected in the job. Meets objectives on time with minimal supervision. Is eager and willing to exert extra effort and time. Is self-motivated and seizes opportunities to make a difference. Problem Solving: Takes an organized and logical approach to thinking through problems and complex issues. Adaptability: Ability to redirect personal efforts in response to changing circumstances. Is receptive to new ideas and new ways of doing things. Effectively prioritizes according to competing demands and shifting objectives. Can navigate uncertainty and knows when to change course. Strategic Focus: Incorporates a long-term perspective on Chubb and the markets in which Chubb operates into both planning and execution. Business Acumen: Ability to apply technical expertise, special knowledge, maturity, and judgment to business issues to improve Chubb or team performance.

SKILLS

Preferred Skills and Experience: Forward thinker and problem solver who responds calmly and quickly to issues that may arise. Works well in a team environment and communicates efficiently with team members and vendors. Demonstrates excellent written and verbal communication skills and strong problem-solving abilities. Detail-oriented with excellent planning and organizational skills, strong project management capabilities, and the ability to manage multiple initiatives simultaneously. Adept at establishing strong business partnerships  Ability to think strategically and critically in developing practical solutions. Ability to promote a shared vision and maintain a customer focus.

EDUCATION AND EXPERIENCE

Bachelor’s degree preferred or equivalent work experience. Graduate degree preferred. 2-4 years of initiative management experience required. Demonstrated experience managing full lifecycle initiatives, from inception to implementation. Project Management Professional (PMP) certification preferred. Proficient in using Microsoft Office Suite (MS Word, PowerPoint, Excel, Microsoft Project).

LOCATION/TRAVEL

This role is based in Chicago, IL, or Columbia, SC, with a preference for Chicago. Work schedule is Monday and Friday virtually; Wednesday and Thursday in office. 15% travel for meetings and initiatives may be required.