Join Barclays as the Vice President of Agency Loan Servicing, where you'll lead the transformation of our digital loan servicing landscape. As the Loan IQ Break Owner and Ambassador, you will drive innovation and operational excellence by leveraging cutting-edge technology to enhance our digital offerings, ensuring exceptional customer experiences. Ideal candidates bring 3-5 years of experience with Loan IQ, possess expertise as a Loan IQ Subject Matter Expert (SME), and have a strong background in Operations Leadership and Product Management.
This role is based out of Whippany, NJ.
You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.
Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.
Purpose of the role
To support Wholesale Lending with day-to-day processing, reviewing, reporting, trading and issue resolution.
Accountabilities
Support with day-to-day Wholesale Lending initiatives including processing, reviewing, reporting, trading and issue resolution through lending technical expertise.Monitoring the bank’s lending operations to ensure that they are conducted in an efficient and effective manner and comply with relevant regulatory requirements.Collaboration with teams across the bank to align and integrate Wholesale Lending processes.Identification of areas for improvement and providing recommendations for change in Wholesale Lending processes.Development and implementation of Wholesale Lending procedures and controls to mitigate risks and maintain operational efficiency.Development of reports and presentations on Wholesale Lending performance and communicate findings to internal senior stakeholders.Identification of industry trends and developments to implement best practice in Wholesale Lending Services.Participation in projects and initiatives to improve Wholesale Lending efficiency and effectiveness.Vice President Expectations
Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.Manage and mitigate risks through assessment, in support of the control and governance agenda.Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.Adopt and include the outcomes of extensive research in problem solving processes.Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.