We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job DescriptionResponsible for timely booking and documentation. To set up performance measurement standards and implementing control on this measurement.Use workflows, Stat 1 report and operational reports on daily basis to manage shipmentsMonitor shipment reports to ensure total customer satisfactionEnsure documents are timely sent and arrival notice communicated to destination for Export shipments.Ensure accurate and timely client and vendor billing.Manage intercompany invoice payments (i.e. via AJAX report)Proactively work to maintain and monitor invoice payment within 30 days.Ensure company credit procedures are followed and utilized effectively.Accurate and timely billing of vendors and resolve accounting issues.Interact with customers, arranging their international shipments, meeting customer service standards.Contribute to maintain strong relationships with vendors (Shipping lines, trucking companies, and others).Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS), Audit requirements, external government regulations or customer’s policies / requirements.Understand department process flow, constantly looking for areas of improved efficiency.Ensure all customers standard operating procedures are followed and updated in the DLSOP.Meet KPI standards, per company procedure.Overseas communications, timely responses to emails and requests (internal and external)Escalation of problems to Management when necessaryPromote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.Have a fundamental understanding of Expeditors operational systems, including ETMSMeet company standards of 52 hours training per year, including as needed management/leadership training.To take up additional tasks and responsibilities as and when required to meet the Department’s needsQualificationsCandidate must possess at least a Diploma, Bachelor's Degree or equivalent.Understanding of ocean documentation process and terms is a plus.Good knowledge of computer and MS Office applications.Good command of written and spoken English.Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.Pro-active, strong organizational skills.Strong desire to learn.Fresh graduates are encourage to apply.Additional InformationExpeditors offers excellent benefits:
Medical InsuranceEmployee Stock Purchase PlanTraining and Personnel Development ProgramGrowth opportunities within the companyEmployee Referral Program Bonus