Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Schedule Details:

Sunday through Saturday

Scheduled Hours:

Per Diem

Shift:

4 - Mixed Shift, 8 Hours (United States of America)

Hours:

0

Cost Center:

24050 - 0126 AHA Program

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:
1. Delivers education programs to educate healthcare professionals in various clinical specialty areas, such as, but not limited to, Advanced Cardiac Life Support (ACLS), Basic Life Saving (BLS), Pediatric Advanced Life Support (PALS), Cardiopulmonary Resuscitation (CPR).
2. Ensures appropriate documentation of education programs by maintaining course records to document employee participation and to comply with regulatory requirements.
3. Manages all appropriate equipment and inventory including cleaning, maintaining, transporting, unloading, and set-up of the necessary materials and supplies for each course.
4. Evaluates and assesses classes for content improvement and effectiveness.
5. Seeks professional development opportunities to update clinical theory and practice knowledge and to keep abreast of new trends in education methods and concepts
6. Keeps abreast of American Heart Association (AHA) standards, certification for instruction by the AHA and adult learning practices
7. Maintains instructor certifications
8. Performs administrative tasks including but not limited to email, returning voicemail, filing, scheduling, invoicing, certification card issuance.
9. Assists with quality monitoring of other instructors within the training center. 

Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. High School diploma
2. Current American Heart Association Basic Cardiac Life Support (BLS) or Advanced Cardiac Life Support (ACLS) or Pediatric Advanced Life Support (PALS) Instructor certification 
 
Preferred:
1. Bachelor’s degree
2. Current American Academy of Pediatrics Neonatal Resuscitation Program Instructor
3. Workplace violence certification, MOAB (Management of Aggressive Behavior) Instructor Certification or other Crisis de-escalation instructor credentials

Experience/Skills:
Required:
1. Minimum five (5) years of related work experience, including two (2) years providing clinical education 
2. Ability to communicate course material in a clear and understandable manner
3. Ability to teach effectively in an adult learning environment
4. Excellent verbal and written communication skills
5. Excellent organizational skills and ability to set priorities
6. Experience with computer systems, including web-based applications and Microsoft Office applications.

Preferred:
1. Emergency Medical Technician – Paramedic (EMT-P), Registered Nurse (RN), or similar clinical certification and experience 

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Constantly:
- Working indoors

Frequently:
- Sitting, standing, walking, bending, kneeling, color vision
- Precise hearing, vision
- Lifting, carrying 0-10 pounds

Occasionally:
- Pushing, pulling, twisting, climbing, reaching, grasping, repetitive movements, high stress level
- Precise motor skills
- Lifting, carrying 10-100 pounds
- Pulling, pushing 0-100 pounds
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.