Job Summary:

The AI Business Analyst will be a liaison for product owner(s), cross-functional product development team(s), and shared IT resources and IT management. 
 

Job Duties:

Collaborates with product owner(s) to understand business needs from the epic and feature level to small actionable user stories  Proactively manages projects by anticipating potential challenges, identifying solutions, and ensuring timely delivery of AI initiatives Works closely with product owners to refine product backlogs and ensure clarity in requirements Supports moderate to large AI projects, managing project scope, resources, and timeline Follows Agile Scrum values, principles, and processes; ensures clarity of these items for others; provides coaching as needed; and helps the team to enact effective Agile Scrum approaches  Drives common understanding amongst the product owner and team members, helping define and refine requirements, business rules, technical solutions, and acceptance criteria  Maximizes business outcomes through product coordination, assists where needed, removes blocks, and maintains the teams focus on delivering value Provides frequent status updates and resolves conflicts and removes obstacles Elicits, understands, analyzes, and defines business requirements from the user’s perspective Writes epics, features, and user stories to INVEST Criteria Ensures clear acceptance criteria and definition of done Contributes to the delivery of AI solutions at scale Coordinates and participates in sprint planning and sprint goal setting; ensures highest priorities are being met Ensures common understanding of requirements and solutioning among team members Joins and participates in daily product standups; provides and receives direct and immediate feedback  Aids with project documentation including knowledge articles, process flowcharts, functional and regression test scripts Coordinates and participates in retrospective meetings Facilitates internal communication and effective collaboration and helps teams to implement change effectively Shields the team from external interference, allowing for focus on delivery of value Helps build a productive environment where team members ‘own’ the product and enjoy working on it Other duties as required
 

Qualifications, Knowledge, Skills, and Abilities:

Education:

High School Diploma / GED, required  Bachelor’s degree with a focus in Computer Science or Business, preferred

Experience:

Three (3) or more years of experience as a Business Analyst in an Agile Environment, required Experience with Project Management, preferred Broad business experience within a professional services environment, preferred

License(s)/Certification(s):

Scrum Master Certification, preferred SAFe Certification(s), preferred

Software:

Experience with one (1) or more of the following, preferred:  Chat GPT  Microsoft 365 Copilot 

Other Knowledge, Skills, & Abilities:

Strong organizational skills with the ability to manage multiple tasks and priorities effectively Excellent communication and interpersonal skills, capable of conveying technical concepts to non-technical stakeholders Interest in emerging technologies and their applications Ability to work collaboratively within cross-functional teams Strong problem-solving skills with a focus on customer-centric solutions Ability to listen and support team members as a collaborative partner Effective communicator with strong relationship-building skills Ability to handle conflict resolution and achieve consensus Passion for quality software and design thinking Ability to apply system thinking to day-to-day activities Resiliency in ambiguous situations and comfort with transparency, inspection, and adaptation Focused on continuous improvement and learning from experience Ability to balance team and individual responsibilities Commitment to achieving common goals while working ethically and with integrity Willingness to work beyond standard business hours and travel as needed Ability to travel on a limited basis for firm-sponsored trainings and conferences