Job Title: **Language AI** **(Games) Program Manager** **Job Location** : Warsaw; France, Berlin, UK (Other EU countries) **Remote Working** : Acceptable **Job Description** Lionbridge Games (LG) provides world-class global publishing services to platform holders, AAA game publishers and game developers, and is a leader in AI applications to games content localization services. Lionbridge Games is looking for a motivated **Language AI (Games) Program Manager** to lead an exciting new **Language AI (Games)** team that will drive the exploration and operationalization of AI solutions through our games content services. The **Language AI (Games)** team will facilitate the rapid implementation of LLM- and AI-based production solutions as fully deployed workflows from technology, organization, process, and skills perspectives. The team will focus on practical implementation of multilingual LLM- and AI-based production solutions, and the exploitation of tools and technology within real-world scenarios. The team will work in a cross-disciplinary and hands-on manner solving challenges collectively, with individual team members providing specialist expertise in core areas. The **Language AI (Games) Program Manager** will focus on hands-on leadership of the **Language AI (Games)** team, set short- and medium-term objectives to achieve agreed goals, oversee the teams progress towards those goals, and ensure that deliverables meet expectations. **Responsibilities** The **Language AI (Games) Program Manager** will lead in all areas of the **Language AI (Games)** team responsibilities, adopting many hats in pursuit of the team’s objectives. Notably she will participate in: **Team Roles and Responsibilities:** 1. **Experimental Lab** relating to AI production solutions 1. Exploratory prompt and AI design with a particular focus on ML outcomes 2. Identification, creation, execution and analysis of test cases 2. **Repository of** **Expertise** relating to AI production solutions 1. Attend prompt engineering training 2. Building prompt libraries 3. Documenting best practices 3. **Training & Mentoring Cadre** to production teams 1. Transfer knowledge throughout the Production organization 2. Return to Operations teams ready to lead AI initiatives 4. **Manage** **AI Pilots and Production** for customers 1. Design and execute response to customer requests for AI pilots 2. Design and prepare response to customer requests that have an AI component – support and assist Production teams in their execution. 5. **Collaborate and liaise with Product and R&D** teams around a shared roadmap for AI production technology and services. 6. **Work directly with freelance and internal linguists and QE teams** to perform punctual tests: QE tests, Linguistic input, etc. Additionally, the **Language AI (Games) Program Manager** will: + Oversee the implementation of team exploration and training to achieve objectives + Ensure that team activities pursue broad multilingual solutions and test cases + Implement documentaion of prompt libraries and best-practices + Propose, analyze and oversee AI workflow implementations to meet core and specific production scenarios + Lead the response to customer requests for AI pilots or AI production solutions + Ensure the successful handover of AI production solutions to operations teams once workflows are operational and sustainable. + Identify, curate, and manage a pool of internal and freelance linguists for the delivery of AI services + Be a key collaborator with Product Management in analyzing and communicating production needs for AI services + Become an advocate and leader within Lionbridge Games for the appropriate use of AI within our services and technology. **Essential Attributes** + Demonstrable curiosity about language, process, and technology + Team-oriented with a desire to lead a team to collectively achieve assigned goals + Strong organizational skills and an ability to execute quickly in a fast-changing environment + Ability to think strategically and challenge established wisdom and practices with supporting evidence + Experienced Project or Program Manager with a focus on execution, rapid iteration and deliverables + A hands-on leadership style, capable of demonstrating and guiding the team in its tasks and even executing those tasks alongside or in support of the team + Excellent understanding of the creative and technical challenges in game content localization, both spoken and written + Excellent understanding of translation production processes and challenges + Excellent understanding of localization and content tools including CAT, TMS, TMs, glossaries, etc. **Preferred Experience** + Degree or higher (master’s or higher appreciated) in a relevant field. + High degree of fluency in English, both spoken and written + High degree of fluency in at least one other language + 5 + years’ experience as a team leader in the games industry + 5 + years’ experience as a games localization Product Manager or Program Manager + 2 + year working with multilingual content including non-roman alphabets and non-European languages + 1+ year using LLM prompts to support daily activities + Familiarity or curiosity about Agile Scrum methodologies appreciated Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status. If you believe you need a reasonable accommodation in the online job application process for a posted position, please contact us at careers@lionbridge.com for assistance.