Job Summary:

The AI Senior Business Analyst will be a liaison for product owner(s), cross-functional product development team(s), and shared IT resources and IT management. 

Job Duties:

Proactively manages projects by anticipating potential challenges, identifying solutions, and ensuring timely delivery of AI initiatives Works closely with product owners to refine product backlogs and ensure clarity in requirements Discovers and communicates product value, effort estimates, and potential risks associated with AI products Acts as project lead over moderate to large AI projects, managing project scope and timeline Applies customer-centric, design thinking approaches to problem solving Leads original custom software products through the sprint backlog and development cycles to timely release(s) Follows Agile Scrum values, principles, and processes; ensures clarity of these items for others; provides coaching as needed; and helps the team to enact effective Agile Scrum approaches  Collaborates with business product owner(s) to understand business needs from the epic and feature level to small actionable user stories  Uses written and verbal communication to drive common understanding amongst the product owner and team members, helping define and refine requirements, business rules, technical solutions, and acceptance criteria  Maximizes business outcomes through product coordination, assists where needed, removes blocks, and maintains the teams focus on delivering value Delivers AI solutions at scale  Provides frequent status updates and resolves conflicts and removes obstacles Creates prioritized sprint backlog(s)  Elicits, understands, analyzes, and defines business requirements from the user’s perspective Writes epics, features, and user stories to INVEST Criteria Ensures clear acceptance criteria and definition of done Coordinates and participates in sprint planning and sprint goal setting; ensures highest priorities are being met Ensures common understanding of requirements and solutioning among team members Joins and participates in daily product standups; provides and receives direct and immediate feedback  Participates in frequent product discussions and decision making, including analysis and design of customer centric solutions Facilitates legal or security reviews as needed to ensure compliance and risk management Captures and prioritizes emergent requirements and quality issues Ensures deliverables are up to quality standards  Plans for and participates in live demonstrations; assists in operational rollout and support  Aids with project documentation including knowledge articles, process flowcharts, functional and regression test scripts Coordinates and participates in retrospective meetings Facilitates internal communication and effective collaboration and helps teams to implement change effectively Shields the team from external interference, allowing for focus on delivery of value Helps build a productive environment where team members ‘own’ the product and enjoy working on it Other duties as required

Supervisory Responsibilities:

N/A

Qualifications, Knowledge, Skills, and Abilities:

Education:

High School Diploma/GED, required Bachelor’s degree with a focus in Computer Science or Business, preferred

Experience:

Five (5) or more years of experience as a Business Analyst in an Agile Environment, required Experience with Project Management, preferred Broad business experience within a professional services environment, preferred

License(s)/Certification(s):

Scrum Master Certification, preferred SAFe Certification(s), preferred

Software:

Experience with one (1) or more of the following, preferred:  Microsoft Teams, Word, Excel, Outlook, PowerPoint, OneNote, OneDrive, PowerBI, Visio Azure DevOps ServiceNow ChatGPT Microsoft 365 Copilot

Language(s):

N/A

Other Knowledge, Skills, & Abilities:

Strong project management skills, with the ability to manage multiple tasks and priorities effectively Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to non-technical stakeholders Strong project management skills, with the ability to manage multiple tasks and priorities effectively Knowledge and interest in emerging technologies Strong knowledge in creating and leading high performing cross-functional teams, with team-members not directly under their supervision Ability to listen, support, and coach teams and business professionals as a servant-leader Recognized as a powerful and effective communicator Skilled in relationship building Ability to handle conflict-resolution; with an ability to approach a problem from various viewpoints, and achieve consensus A passion for quality software crafted with customer centric problem-solving skills and design thinking Ability to think beyond day-to-day activities; to apply system thinking Strong project management skills, with the ability to manage multiple tasks and priorities effectively Able to identify problems and make decisions based on observation and experimentation  Able to learn from experience and apply that learning to perform successfully in new situations Resiliency in ambiguous situations Comfort with the concepts of transparency, inspection, and adaptation Focused on relentless improvement Adept at balancing team and individual responsibilities Ability to achieve common goals while working ethically and with integrity Ability to work beyond standard business hours and travel, as needed Able to travel, on a limited basis, in support of stated goals and/or for firm sponsored trainings and conferences

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.

National Range:  $90,000 - $110,000
Maryland Range:  $90,000 - $110,000
NYC/Long Island/Westchester Range:  $90,000 - $110,000