Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

15,000 trained professionals250+ locations worldwideFortune 500Globally unified systems

Job Description

The Air Export Agent will serve in an operations capacity, responsible for processing export shipments including accompanying export documentation. Major duties and responsibilities to include but not limited to: 

Track and Trace shipments.Prepare, handle, and process shipment documentation- including house and master air waybills, commercial documents, and customs/regulatory documents.Accurate and timely data entry into our operating system.Dispatch freight.Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and person to person.Monitor reports.Accurate and timely client billing.Contribute to maintaining strong service provider relationships- airlines, trucking companies, and others.Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements.Meet key performance indicators to support department, branch, product, and company goals.Desire to understand overall department process flow and constantly seek opportunities for improved efficiency.Training and Development - must obtain required 52 hours of annual training. (company provided)

Other Duties and Responsibilities:

Identify trouble areas within the process & work with team to make improvements to process.

Trend and analyze data to drive improvements.

Foster and improve our Service Provider partnerships and relationships.

Qualifications6 months to 1 year related experience and/or training; or equivalent combination of education and experience (preferred)Understanding of air documentation process a plusEffective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive resultsPro-active, strong organizational skillsGood computer skills (Excel, Word, PowerPoint)IATA certification (preferred)Fluent in English

Additional Information

Expeditors offers excellent benefits

Paid Vacation, Holiday, Sick Time Health Plan: Medical, Prescription Drug, Dental and VisionLife and Long Term Disability Insurance 401(k) Retirement Savings Plan (US only)Employee Stock Purchase Plan Training and Personnel Development Program

 

All your information will be kept confidential according to EEO guidelines.