Job Title:  Air Export Supervisor
Job Location: Chicago, IL

We have an exciting opportunity for an AIR EXPORT SUPERVISOR to own and manage customer accounts’ daily operations.  This position will be based at our Chicago, IL location. 

Key Responsibilities:

Organizes, splits and plans day-to-day work of Export SpecialistsSupervises Customer Service and Operations in the forwarding area (alignment with Gateway booking, pickup arrangement and follow up, planning and follow-up of shipment in the forwarding area and during the transport process)Ensures handling of required Export documents according to regulations and internal proceduresFollows-up shipment status in the Export area and during transport; identifies incidents and ensures resolution of incidentsSupports Operations and Customer Service in the incident and exception management resolutionCreates, builds and maintains excellent relationships with key suppliers, internal and externalContinuously monitors supplier (internal and external) performance and develops improvement plan when requiredIdentifies training needs and opportunities to develop a highly skilled functional departmentCreates, builds and maintains relationships with other internal functions (e.g.  OCC, Sales, OPS) and acts as subject matter expert for ad hoc operational questions with regards to accounts which are being servicedEnsures that proper implementation of customer has been conducted and collaborates with all Products to ensure successful customer launchInteracts with Warehouse, Product, and Global Service Centers, if required

Skills / Requirements:

Extensive knowledge of AFR Export Customer Service and OperationsExceptional leadership, communication, and presentation skillsStrong Microsoft Office skills (Outlook, Word, Excel, and Power Point)Very strong analytical and decision making skillsBA/BS preferredExperience with CargoWise is required           Pay Range: $68,722.50 - $91,630.00+ (Based on Experience)

Benefits: (All non-union employees)

Total Compensation Package: We offer a competitive base salary.401(k) with a match: Pre-tax 401(k) contribution plan comes with a $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually to help you save for retirement.Stock Purchase Plan: Eligible employees can purchase Deutsche Post AG shares at a 15% discount and benefit from the Group’s success as shareholders.Medical: We offer comprehensive healthcare plans covering preventative care, inpatient and outpatient services, and prescription drugs.Vision: Optional coverage for eye exams, frames, and contact lenses.Dental: Optional coverage for preventative, major, and basic dental services.Holiday / Paid Time Off: The company provides paid time off for 7 major holidays each calendar year (New Year's Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day), plus 8 floating holidays, and accrued vacation days.          

Why join DHL Global Forwarding?

We are part of the DHL Group the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

 

  

Our Vision: The Logistics Company for the World

Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

 

At DHL Global Forwarding we cultivate a culture that values both respect and results, placing a strong emphasis on fostering a diverse and inclusive workforce.

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Work Authorization:

DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

About DHL Global Forwarding (DGF):

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

 

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.

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