Airport Customer Service Rep.
ABM Industries
**Overview**
**Pay rate $20.00/Hour.**
**Shift: (1) 4am-11am & (1) 11am-10:30pm- Flexible to work from Mon-Sun (7 days a week).**
**Part-Time position.**
**Pay Frequently: Weekly**
**The pay listed is the hourly range or the hourly rate for this position.**
**A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data."**
**ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit** ABM 2023 Employee Benefits | Front Line Team Members (https://www.abm.com/wp-content/uploads/2022/10/2023-Recruiting-Flyer-Frontline-10122022vEn.pdf) **(** Programa de beneficios de (https://www.abm.com/wp-content/uploads/2022/10/2023-Recruiting-Flyer-Frontline-10142022vSp.pdf) **).**
The Airport Customer Service Representative. provides assistance and information to airport passengers.
**Essential Functions**
+ Acts as a Welcome Ambassador for arriving passengers
+ Greets and engages with passengers in and around the terminal area to offer assistance with directions, flight information and general inquiries
+ Explains to passengers what services are available to them at the airport
**Responsibilities**
(Other duties may be assigned.)
+ Stationed at various airport locations, including the main ticket lobby level to answer questions and provide information to passengers.
+ Greet passengers arriving from international flights.
+ Bin running for TSA
+ Other duties as required.
+ Standing and walking all day
+ 90% will stand on their feet; guide the passengers and answering questions; actively engaging with passengers and work weekends & holidays.
**Qualifications**
+ Must be 18 years of age or older.
+ Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including ten-year work history if available.
+ **Must be bilingual English & Spanish (Fluent)**
+ **Must be available to work on weekends, especially Sundays.**
**Preferred Qualifications:**
+ Customer Service Experience
+ 1 yr of similar work experience
\# 200
REQNUMBER: 101645
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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