Position Information Position Information

Posting Title Airport Operations Specialist (Reserved for Aviation Terminal Operations Employees Only) Job Requisition Number COA092940 Position Number 110249 Job Type Full-Time Division Name Av - Terminal Operations Minimum Qualifications
Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Criminal Justice, Aviation Management, Airway Science, Public Administration, Business Administration, or related field.
OR Four (4) years of experience in the U.S. Military Services, peace officer, airport operations, or other security related field. Any combination of the above

Licenses or Certifications: Valid Texas Class “C” Driver’s License Must be able to pass a criminal background check and obtain and maintain federally mandated security clearances required to work at an airport. Notes to Applicants

POSITION OVERVIEW:
Prevents introduction of weapons, bombs, explosives, and other devices, by remaining visible and present in assigned areas while patrolling airport property and surrounding areas as required, conducting safety and security training, and responding immediately to airport security breaches and alarm violations.
Inspects facilities and ensures safe operating conditions and cleanliness on a daily basis.
Submit work orders or corrective action.
Enforces federal, state, and local laws, regulations, and ordinances by issuing citations, warnings, notices of violations, and conducting inspections.
Follows all COA, DOA, and Terminal Operations policies and procedures.
Monitors airport activities, inspects airport property and facilities and uses security tools and equipment and processes to identify and deter potential threat elements.
Respond to medical, fire, hazardous materials, disturbances, security violations, aircraft alerts and crashes, burglaries, alarms, and other emergencies as necessary and implement emergency plans.
Ensures ICP is established when necessary. Investigates accident scenes to include, interviewing suspects and witnesses, following-up on accidents/incidents by contacting witnesses, gathering and sharing information, etc.
Write technical reports utilizing ASOCS program.
Work cooperatively with the public, peers, subordinates, and superiors.
Recommends improvements to supervisors and management.
Provides customer service to the general and traveling public, ABIA and COA Employees, other governmental agencies in a friendly manner.

DRIVER’S REQUIREMENT:
This position must travel between various locations as part of the regular job duties and the individual will be required to drive a City vehicle. Position will also be required to drive on the AOA.

This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards.
ASSESSMENT:
A skills assessment will be required for this position.

ON-CALL/CALL BACK RESPONSIBILITIES:
Position may require on-call or call back responsibilities.

SHIFT INCENTIVE:
Shift work includes shift differential incentive for evening and night shifts and weekends.

ESSENTIAL PERSONNEL:
This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled.

APPLICATION INFORMATION: A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application.
VETERAN:
Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

GOOD STANDING – DEPARTMENT/DIVISION POSTINGS:
Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified.

LANGUAGE:
Must have the ability to read, write, and fluently speak in English.

OVERTIME:
Overtime may be required with or without notice.

WORK HOURS:
Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work.

DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS. Pay Range $26.61 – $31.87

Hours Rotating shifts (combination of five/eights or four /tens), to include evenings, nights, weekends, and holidays. Staff are typically assigned a shift for 24 weeks before rotating, but may change based on operational.

Hours may change depending on departmental needs.Work hours may include after-hours, holidays, and weekend work. Job Close Date 01/06/2025 Type of Posting Division Only Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport Preferred Qualifications Customer service experience to include directly communicating and interacting with the public. Experience in facility inspection and documentation to ensure operational efficiency. Experience using a two-way radio system. Experience writing technical reports. Previous airport operations experience. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Prevents introduction of weapons, bombs, explosives, and other devices, by performing frequent patrolling of airport property and surrounding areas, conducting safety and security training, responding immediately to airport security breaches and alarm violations. Inspects facilities and ensures safe operating conditions Enforces federal, state, and local laws, regulations, and ordinances by issuing citations, warnings, notice of violations, and conducting inspections. Monitors airport activities, inspects airport property and facilities and uses security tools and equipment and processes to identify and deter potential threat elements. Responds to medical, fire, hazardous materials, disturbances, security violations, aircraft alerts and crashes, burglaries, alarms, and other emergencies as necessary and implements emergency plans. Investigates accident scenes to include, interviewing suspects and witnesses, following-up on accidents/incidents by contacting witnesses, gathering and sharing information, etc. Provides training and classroom instructions on a variety of subjects relating to airport operations and security. Writes technical reports. Recommends improvements to supervisors and management. Provides customer service to the general and traveling public, Austin-Bergstrom International Airport and City of Austin Employees, other governmental agencies by performing duties such as providing escort services.

Responsibilities- Supervision and/or Leadership Exercised:May perform supervisory duties.
Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Knowledge of airport operations. Knowledge of Federal, State and local laws. Knowledge of city practice, policy and procedures. Knowledge of safety practices and procedures. Knowledge of policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property and data. Knowledge of supervisory and managerial techniques and principles. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in planning and organizing. Ability to quickly recognize and analyze irregular events. Ability to work with frequent interruptions and changes in priority. Ability to stay informed of airport operational and security issues. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other city employees and the public.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions

Required fields are indicated with an asterisk (*).

* The minimum qualifications for the Airport Operations Specialist position are: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Criminal Justice, Aviation Management, Airway Science, Public Administration, Business Administration, or related field OR Four (4) years of experience in the U.S. Military Services, peace officer, airport operations, or other security related field. Any combination of the above. Do you meet these minimum qualifications? Yes No * Are you a current Aviation/Terminal Operations employee? Yes No * Describe your customer service experience to include directly communicating and interacting with the public.

(Open Ended Question)

* Please describe in detail your experience using a two-way radio system.

(Open Ended Question)

* Please describe your experience in facility inspection and documentation to ensure operational efficiency.

(Open Ended Question)

* Do you have experience writing technical reports? Yes No * Do you have previous airport operations experience? Yes No * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver License or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired. I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment Optional & Required Documents Required Documents Optional Documents