HERNDON, VA, USA
5 days ago
Alfresco Technical Support
Job Seekers, Please send resumes to resumes@hireitpeople.com Job Description: 

Operations Sub Team 
- Install, configure, manage and troubleshoot Alfresco Enterprise Content Management software. 
- Implement monitoring tools on Alfresco servers. 
- Monitor the Alfresco service components using monitoring tools, such as New Relic and Splunk, and decide when to escalate issues. 
- Identify performance bottlenecks, and take corrective actions. 
- Measure the availability of Alfresco services and the impact of service outages. 
- Consolidate the downtime information from the service management functions and perform root cause analysis in case of service failure or outages. 
- Identify areas for improvement in the Alfresco system, working closely with the vendor to adhere to vendor and industry best practices. 
- Identify and automate activities to optimize the Alfresco build, management and support capabilities. 
- Manage vendor relationship, conduct weekly meetings, facilitate troubleshooting calls. 
- Manage and track software upgrades and licenses. 
- Manage user accounts. 
- Manage logs and log rotation process. 
- Gain holistic understanding of how and where Alfresco fits into the overall environment landscape and architecture. 

Technical Skills - Required 
Enterprise Content Management – Advanced. 
TOMCat - Advanced 
Infrastructure Management Proficient. 
JBoss-Application Server-Administration – Trained.
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