Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. We dream in digital, dare, and reinvent the ways companies work to make an impact far bigger than just our bottom line. we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Assistant Manager, Talent Acquisition

Responsibilities

• Serve as the subject matter expert for Talent Acquisition programs, policies, and processes.
• Understanding of TA process, recruiting action items and business process in Workday (or replacement tool)
• Prepare, review audit all candidate contracts generated, along with any pre-onboarding/onboarding paperwork.
• Manage employee referrals program.
• Manage agency sourcing.
• Support offer / hire process if applicable for the country requirements or in special causes
• Use ServiceNow (or any other case management tool) to manage incoming requests and review/audit responses generated by the team.
• Monitor workload and performance targets.
• Provide data related to Supplier team’s performance and volumes to build HR service delivery dashboards.
• Address and solve any performance/ process issue across the area of responsibility.
• Coordinate activities aimed at estimating team’s workload and workforce needs.
• Participate in activities/initiatives pointed out by the upper Management.
• Overall, proactive team management and coaching
• Drive and support initiatives from quality area, leading improvements, providing trainings.
• Follow quality requirements act in compliance to local laws regulations

Qualifications we seek in you

• Any Graduate / Postgraduate
• Excellent soft skills to deal with the sensitive employee grievances or relations
• Excellent verbal, written, presentation and interpersonal skills in English
Preferred qualifications
• PGDBM / Relevant certification in HR will be preferred.
• Experience in Workday ServiceNow
• Green belt/ Lean Six sigma certified would be preferred.
• Relevant experience in North America HRO domain
• Excellent soft skills to deal with the sensitive employee grievances or relations.
• Excellent verbal, written, presentation and interpersonal skills in English.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.