Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Analyst (Remote)

Job Summary
Process Analyst will lead the definition, assessment, solutioning, and implementation of process improvement initiatives as part of a multi-year cross functional HR systems project. The position will work directly with HR teams and our HR Technology partners to map out future state processes, using process optimization skills (e.g. LEAN, SIX SIGMA, or similar). This highly visible role requires excellent internal customer service and facilitation skills.

Job Responsibilities:
• Works with functional leaders to gain an understanding of business requirements and act as an advisor for the HR Systems
• Transformation project.
• Supports the overall business improvement process to gather business requirements, prioritize functional needs, and work with
• peers and leaders in defining and facilitating the solutioning of opportunities.
• Facilitates development of cross-functional business solutions that combine the knowledge of particular business processes and
• issues and process improvement facilitation techniques.
• Applies process mapping and facilitation techniques to document future state processes, future state procedures and tasks, and
• controls and risk management assumptions

Qualification:
• BA or BS degree, preferably with an emphasis in HR or business or equivalent professional work experience

Job Requirements:
• BA or BS degree, preferably with an emphasis in HR or business or equivalent professional work experience
• Process improvement and/or project management experience
• Detailed understanding of process improvement methodologies (e.g. LEAN, SIX SIGMA, or similar) and project management
• disciplines (PMBok, or similar)
• Demonstrated experience in building and cultivating effective partnerships with a broad range of stakeholders from idea to delivery
• Excellent analytical, problem solving, and critical thinking skills

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.