Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Assistant Manager, HR Admin

Responsibilities
Skills needed:
• Data entry, fast-paced and accurate
• Systems use- Ticketing systems, Google Suite Excel Plus more
• Be self-motivated to move through all tasks and responsibilities quickly throughout the day
• Problem-solving skills
• Attention to detail
• Positive customer service tone, written and verbal
• Excellent written English skills
• Good verbal English skills
• Very organized and enjoys getting things done
• High level of discretion professionalism - confidential information such as SSN /
• bank details will be visible to this employee due to the onboarding process.
Support business in UKG Pro and HRIS activities, including:
• User Registration and Onboarding
o Input data into the HRIS system
o Track profiles through to completion - own the process
• Profile Updates
• Password Management
• Navigation assistance
• Continuous Support to the employee population
• Offboarding administration and communication steps
• Uploading and management of employee documents
• Research and support for HR leaders for employee data
• Prepare, manage, and update HR documents (e.g. employment records and onboarding guides)
• Maintain an efficient filing system and ensure that all confidential matters pertaining to HR Administration are kept confidential
• Prepare HR metrics and reports on a daily basis
o Leverage these reports to correct data in HRIS
o Follow up with specific employees if errors are found and require clarification
o Follow up with employees if data is missing, such as licenses
o Proactively find data errors or missing data and collect it from employees
• Provide first-level payroll, benefits, and HR assistance to all employees
o How to read a payslip
o How to correct a time puch
o How to find something in the system
o How to log into the medical insurance website etc.
• Ensure timely response to all stakeholder queries
• Drive continuous improvement across the HR process
• Coordinate with other functions such as Benefits, Payroll, legal and finance to set meetings and share information
• Proactively clean up data and find improvements, Especially when working hours do not overlap with the US

Qualifications we seek in you
Minimum qualifications
• Any Graduate
• Excellent soft skills to deal with the sensitive employee grievances or relations
• Excellent verbal, written, presentation and interpersonal skills in English

Preferred qualifications
• Relevant Experience

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.