Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of MT/ Assistant Manager/ M- S2P Operations

We are a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies.
From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.
You will function as a SPOC for procurement operations and liaise with client and internal support teams.
You will manage a team of 5-10 FTE and run operations efficiently, develop a winning strategy, day to day supervision of the service delivery function and the implementation of innovative solutions to continually improve the operations and service delivery. Your role will function as an overlay of technical and domain experts and bring value through disciplined solution leadership skills.
Responsibilities
• Act as key point of contact in collaborating with external and internal partners
• Leadership, Supervision, training of the Procurement Function, Identify Process Defects, improve TAT and enhance SLA’s
• Measure the team's efficiency, Generate Lean / process improvement ideas, Complaints or issue handling, and Responsible for HR Metrics
• MIS or Reporting in Excel / reporting tool
Production:
• Supporting Global Procurement teams with a wide variety of operational procurement activities
• Provide all operational support to the Strategic Sourcing teams
• Collect, prepare and provide analysis and reports on category specific data to facilitate the accurate Strategic decisions
• Support the Category Teams with all operational elements of Strategy developments e.g. Opportunity Assessment preparation and outputs
• Use Category and system knowledge to set up the content for negotiations i.e. RFQ, e-auction
• Supporting the Category leaders in the contract Management cycle
Qualifications we seek in you
Minimum qualifications
• University Graduate
Preferred qualifications
• Operational Lead experience
• Exposure to sourcing or procurement operations
Crucial Skills / Proficiencies
• Good verbal, written communication skills and Reasonable presentation skills
• Knowledge and experience in analysis reporting, experience on SAP / SAP-SRM / MS Office (Excel and Word) / any workflow tool
• knowledge on other ERPs like ARIBA, ZYCUS

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.