Essential Job Duties

Work on multiple meetings/projects simultaneously Provide timely, outstanding customer service for internal and external clients Respond in a timely manner to customer inquiries Follow established project management procedure for assigned projects/meetings, which includes following meeting production timelines (work plans) and participating in planning meetings with meeting planners, clients, and partners Provide logistical support for meetings including reviewing and updating event specs to include detailed set-up requirements.  Provide onsite support for in-person and virtual meetings for logistical or registration roles Track finances of projects within the budget for revenue and expenses Process contracts and payments for vendors Assist with creating request for proposals (RFPs) for vendors in several areas including: general services contractors, audiovisual, catering, mobile apps, printers, shipping, and other vendors as required Assist registration staff in creating and managing registration websites, forms, and registrant details Review meeting marketing and client-created meeting materials including correspondence, program book, mobile app, and website pages Assist with creating post-event and historical meeting reports to include details regarding registration, financials, attendee surveys, etc. Review and update standard operating procedures (SOPs) for department as needed Perform other duties as assigned by management

 

Education/Experience/Technological Knowledge

College degree or equivalent meeting industry experience; may have an advanced degree or equivalent experience; 3 years of demonstrated administrative support experience Ability to work nights and weekends for successful execution of events. Ability to move about to accomplish tasks for many hours a day during events. Demonstrated program and project management experience required; Ability to prioritize and manage multiple projects, and meet deadlines; Strong writing and verbal communications skills for interacting with stakeholders; Organizational and analytical skills with an attention to detail are highly desirable; Outstanding interpersonal skills with focus on collaboration and consensus building between teams and a team player; Perform other duties as assigned by management. Travel up to 10% of the year

This role is based in our Washington, D.C. office. The ACS COO Division employees work a hybrid schedule, consisting of working onsite two days (Tue/Wed) per work week, as decided by functional area. The balance of the week is open to working remotely, though employees are always welcome onsite each day if they choose. A reasonable rate of compensation for this position is between $52,000-71,000 per year.

ACS currently provides the following benefits for this position: paid vacation leave, paid sick leave, paid holidays, health insurance, flexible spending account or health care savings account, dental insurance, life insurance, vision insurance, retirement benefits, short- and long-term disability, and 4-week work from anywhere; each benefit is subject to the terms of the applicable program. Additional benefits may apply based on skills, experience, and location.

Any actual offer of employment, reflecting the total compensation package and benefits, will be made in the sole discretion of ACS. ACS reserves the right to amend or modify its employment benefits and compensation structure at any time.