SUMMARY Provides nursing care for pulmonary patients in the ambulatory setting –primarily via telephone and secure messaging, rather than through direct patient contact. The nurse is an integral member of the pulmonary care team in helping patients achieve optimal lung health and in managing chronic conditions effectively – through assessment, planning, treatment and evaluation/re-evaluation. Provides safe, knowledgeable, compassionate, individualized and goal-directed nursing care to patients of the division of Pulmonary, Critical Care & Sleep Medicine at Brown Medicine. PRINCIPAL DUTIES AND RESPONSIBILITIES: Consistently applies the Brown Medicine values of patient care priority, dignity, collaboration, integrity and quality in support of the Brown Medicine mission to deliver compassionate, high-quality patient care, research excellence and outstanding physician education. Is responsible for knowing and acting in accordance with the Brown Medicine Compliance Program and Code of Conduct. + Consistently practices the Brown Medicine Customer Service Standards. + Provide nursing triage, assessment and education to patients via nurse visits, telephone interactions and secure messaging + Manage patient needs including medication management, post procedure instructions and care coordination. + Serve as a liaison to patients, family members and referring providers with guidance from pulmonary providers. + Acts as patient advocate in the coordination of patient care. + Demonstrates understanding and interpretation of diagnostic measures such as lab tests. + Identifies goals for the individual patient and communicates these goals to the appropriate care team member involved in the patient’s care. + Reports and documents information accurately and in a timely manner + Seeks guidance, direction and assistance where needed. + Adheres to BMED Policy and Procedures at all times and is an active participant in the QI program + Adheres to required infection prevention measures and environmental safety practices. + Participates in staff meetings and In-services as required/requested. + Demonstrates flexibility in patient care, assignment, schedule. + Delegate tasks and direct the activities of unlicensed care providers (schedulers, Medical Assistants and Staff Assistants). + Utilizing supplies, equipment and resources to contains costs without compromising delivery of care + Performs other duties as assigned KNOWLEDGE, SKILLS & ABILITIES REQUIRED: + Good command of the English language, both verbal and written. Equivalent mastery of the Spanish language is preferred but not required. + Ability to work well with physicians, APPs, employees, patients, families and others. + Pulmonary, Nurse Triaging, and/or Ambulatory experience required. EDUCATION AND EXPERIENCE + Graduate of a Professional School of Nursing + Current state licensure as a registered nurse (RN) or licensed practical nurse (LPN) + Current certification in BLS + Evidence of continuing education WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions. + May have exposure to patients with communicable diseases, blood and body fluids + May have exposure to hazardous equipment/gases/chemical agents INDEPENDENT ACTION: Ability to act independently without direct supervision. SUPERVISORY RESPONSIBILITY: None. Reports to: Pulmonary Medical Director/Physician Lead & Practice Manager EOE/F/M/Vet/Disabled Employees are required to be vaccinated against Covid as a condition of employment, subject to accommodation for medical exemptions.