Why work at TidalHealth?

Looking for a rewarding place to work? Choose TidalHealth. Our hospitals have been named among the Top 5 percent of all U.S. hospitals by Healthgrades and a five-star hospital by the Centers for Medicare & Medicaid Services. Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty services, such as neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care and clinical trials and research. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally.

 

Ambulatory Trainer/Instructor Position Summary:

The Ambulatory Trainer/Instructor provides initial and ongoing training and support to medical office staff for the EMR (Epic), as well as operational workflows. They coordinate the BLS Program/certification for Medical Partners new hires and perform staff competency assessments as needed. The Ambulatory Trainer/Instructor also provides on-site support for onboarding of new practices and serves as a resource for annual reporting of Quality data.

 

Ambulatory Trainer/Instructor Education:

High School Diploma or equivalent is required. Associate’s or Bachelor’s degree is strongly preferred.

 

Ambulatory Trainer/Instructor License and/or certification:

Certification as a BLS Instructor is required. Must obtain Epic Credentialed Trainer status within 60 days of hire.

 

Ambulatory Trainer/Instructor Experience:

Three (3) years of experience with an electronic medical record required; Epic preferred. Three (3) years of experience working in an ambulatory healthcare setting with an in-depth knowledge of either front office processes (registration, insurance, etc) or clinical processes required. Experience using Microsoft Office, particularly Word, Powerpoint and Excel is required. Previous experience in training, instruction or adult learning a plus.

 

Ambulatory Trainer/Instructor Schedule:

Primarily day shift, Monday through Friday Evenings and weekends may be required as needed.

 

Ambulatory Trainer/Instructor Benefits 

At TidalHealth, full-time employees working at least 72 hours per pay period, part-time employees working at least 36 hours per pay period and part-time employees working at least 30 hours or more on weekends only are eligible for benefits. Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union.