Responsibilities Job Description + Manage collection of past due accounts for assigned US based customers. + Lead discussions with business partners to develop and execute collection strategies for identified past due accounts. + Evaluate credit risk for new and existing customers based on financial data and other information. + Review blocked customer orders according to established service levels and release based on identified credit risk. + Investigate root cause of disputed and partially paid invoices. Communicate results of investigation to Commercial team and Customers. + Develop recommendations to manage risk for high credit risk customers. + Monitor high credit risk accounts for significant changes in credit risk. + Communicate credit issues as appropriate to Credit Leaders and Commercial team. Qualifications Qualifications: + Telework position supporting US customers. Personnel will be required to work in office according to department schedule. Personnel will be required to follow US Holiday schedule. + Demonstrated English proficiency, C1 – C2 verbal and written. + Bachelor’s degree or equivalent in a finance related field. + Experienced in analyzing financial statements. + 2-3 years of prior experience collecting accounts of B2B, US based customers. + Able to communicate complex ideas clearly and concisely. Verbally and written. + Capable of working independently and offering solutions to problems. + Skilled in Microsoft Office applications (Excel, Outlook, Power Query) + Experience working with ERP system (SAP preferred) + Proficiency in Portuguese preferred