JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 105,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 200 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

JLL Work Dynamics

JLL Work Dynamics partners with leading organizations across industry sectors, creating environments that achieve a more humancentric, resilient, and responsible approach to shaping a better world of work. With more than 45,000 specialists globally, the team enables clients to enhance the performance of their real estate portfolios and people to realize their ambitions for a more sustainable built environment. Through technology enabled solutions, Work Dynamics creates safe and inspiring spaces around the world for people to collaborate, innovate, and drive meaningful change anywhere that work is performed. JLL manages over 1.6 billion square feet of real estate and has averted more than 112,700 metric tons of CEO2e by advising clients on renewable energy projects. Primary service offerings include facilities management, sustainability initiatives, project & development services, transactions management, occupancy planning, and lease administration. Our vast multi-year relationships span clients across all industries including technology, industrial, financial services, public institutions, life sciences, and healthcare.

The Opportunity

JLL's Global Engineering team is currently seeking a highly skilled and technically deep executive for our Americas Head of Engineering opportunity. The Americas Engineering Leader will be responsible for providing thought leadership, engineering solutions, and subject matter expertise to support the Work Dynamics Americas region. Reporting directly to the Global Engineering Lead, this highly visible role will have a significant influence on shaping and driving engineering operations across a diverse portfolio of projects and accounts.

Responsibilities

Lead a community of engineering practitioners in the Americas, overseeing talent management and development initiatives for key engineering talent in the region.Collaborate closely with the Global Engineering Lead to develop a strategic roadmap for upgrading engineering talent to support the next generation of engineering services.Define and deploy service delivery standards for engineering products in the Americas incorporating operational feedback from the field into product development.Deploy and enforce standard operating procedures for Engineering Services to drive consistency and efficiency.Support accounts in achieving productivity targets in collaboration with account leadership teams in the Americas.Implement the global Operational Risk Management framework for engineering services in partnership with Americas Quality & Compliance.Assume personal leadership in case of major service delivery failures in conjunction with senior account leadership.Support sales efforts, including identifying expansion opportunities, costing non-standard client requests, and contributing to client pitches and sales/renewal strategies.Identify and share best practices globally to drive continuous improvement and knowledge sharing within the engineering community.

Engineering Leadership

Establish and manage infrastructure and subject matter expertise to support clients and JLL IFM teams in the Americas, specifically in the field of engineering and technical services.Steer and lead engagement with engineering communities within the IFM business, raising the profile of engineering operations and expertise through the dissemination of best practices and active industry engagement.Lead the strategic engagement of the engineering function with Technology, HSSE, Quality & Compliance, and Sourcing & Procurement, ensuring synergy in cross-functional initiatives led by engineering.Represent JLL engineering in industry forums and conferences, establishing JLL as a thought leader in engineering operations.Provide leadership and guidance to Engineering Managers and Leaders across IFM accounts, ensuring the deployment of best practices, policies, and procedures in the realm of engineering.Foster the development and sustainment of a high-quality and highly motivated team.

Client/Stakeholder Management

Build strong visibility and relationships with Division Presidents across all verticals in IFM and Work Dynamics, as well as their next-in-line leaders.Engage key client account teams proactively to drive platform programs, best practices, and engineering subject matter support.Establish engagement and relationship with key client engineering and IFM leadership.Develop and leverage relationships with key supplier partners of JLL engineering services.

 Risk Management

Ensure alignment and compliance to established Policies and Standard Operating Procedures for the management of Engineering services across all accounts while collaborating with Quality & Compliance and HSSE.Ensure proper engineering documentation and adherence to the established standards encapsulated in JLL client assurance program.Establish a Safe Systems of Work adherence and governance process for all accounts for all high-risk engineering work in collaboration with HSSE.Work closely with Technology, QC, and HSSE to establish a program, playbook, and platform to effectively manage statutory compliance requirements in engineering maintenance.Ensure adoption and adherence of Incident Management processes, analyze engineering incident and near miss records, identify trends to drive risk management strategies and programs.Engage and support account teams as a subject matter expert in managing incidents and ensuring RCAs for high severity engineering incidents.

Attributes

Exemplary executive presence – has the gravitas and sophistication to appropriately command the room both internally as a leader and more importantly externally with clients.Strategic mindset – able to see big picture and future direction of the business, then translate into achievable new business development opportunities.Results driven – takes corrective action quickly and decisively when performance falls short and redirection is required; highly collaborative with exceptional integrity.Obsessed with customer habits and the data derived from those behaviors; keenly aware of trends within the industry.Commercially astute: quickly recognizes the different levers to pull to drive growth and increase productivity.Transformational leadership – leads change with energy and resilience to propel the business forward; has the courage to make complex decisions and take calculated risks; adjusts style to accommodate individuals and the various phases of growth.Operational “heft” –comfort and experience with complex, large, and heavily matrixed organizations.

Requirements

Bachelor's or Master's degree in engineering or MBA preferred.15-20 years of significant experience in the engineering field preferably related to facilities management and commercial real estate.An understanding of the business side of engineering, including financial management, budgeting, and cost control, is important for executive positions. Experience with business development, client relationship management, and strategic planning is required.Possess in-depth knowledge and experience in areas such as manufacturing, construction, energy, technology, or automotive, depending on the nature of the company.

JLL is an Equal Opportunity Employer

JLL is committed to developing and maintaining a diverse workforce, and strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship. Please visit www.JLL.com for additional information on JLL’s commitment to equal opportunity.

Estimated total compensation for this position:

300,000.00 – 330,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site –Chicago, IL, New York, NY

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.