About the Company:
Ouro is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Ouro’s financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners.
Ouro's flagship product Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases. With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations.
Since Ouro's founding in 1999 by industry pioneers Roy and Bertrand Sosa, Ouro products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with regional offices around the world. Learn more at www.ouro.com.
About the role: The Anti-Money Laundering (AML or PBC/FT in Spanish) Analyst performs various investigation assignments related to Money Laundering, Terrorist Financing, Suspicious Transactions and High-Risk Activities. This position is critical to protecting the Company from legal and regulatory risks, as well as reputational and franchise risks. This is a non-supervisory position that will be hybrid in Madrid, Spain
Duties and Responsibilities: Primary responsibilities of the position include performing case investigations using various sources, systems and reports for suspicious activity related to money laundering, terrorist financing, identity theft and other criminal activities using Ouro International managed programs and agents. Identifying unusual customer transaction patterns indicative of suspicious activity; investigating inappropriate and/or fraudulent activity; conducting enhanced due diligence on high risk customers; escalating issues as warranted to management; maintaining thorough documentation of compliance with all AML requirements; and continuously working to understand and mitigate risk and losses.
Other duties include the following:
Interview customers, relationship managers and business partners during case investigations;
Collect appropriate documentation to evaluate and recommend the submission of unusual activity reports (UARs) and/or bank referrals;
Prepare well-written Suspicious Activity Reports (SARs) on suspect transactions;
Run queries and analyze transaction data against customer profiles;
Performing enhanced due diligence on load exception requests and high-risk customers;
Interact with AML systems to document case investigations;
Work closely with the AML and Fraud team to make recommendations, identify trends and evaluate card activity risks.
Qualifications
Bachelor’s degree with a minimum of 1 to 3 years specific AML investigation experience preferred, but not required. A bachelor’s degree in a relevant subject that shows writing, research and analysis skills will be accepted in lieu of experience. CAMS or CFE a plus.
Excellent written and verbal communication skills in English and Spanish.
Intermediate Microsoft Excel and Google Docs skills required.
Strong analytical, critical thinking and problem-solving abilities and able to decipher high risk attributes (transactional, geographical, product, customer type, etc.)