Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

Competitive Salary packages and performance bonuses.

Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners).

Retirement savings benefit Rewarding culture that values wellness and well-being .

Performance Bonus Global network of industry experts.

Extensive training resources.

Job Description:

We’re looking for a Enhanced Due Diligence (EDD) Analyst to join our Integrated Compliance Services team at MBPS. In this role, you are responsible in conducting enhanced due diligence investigations consistent with the Company AML policy and EDD procedures. Prepare and complete the EDD template for business unit review, including accurate narratives that will help the business make risk-based decisions on potential applicants and distributors.

Key Responsibilities:

Conduct background investigations as required and coordinate with Regional Compliance or local compliance regarding red flags found on High Net-worth individuals, Keyman insurance, and PICs.

Communicate the case status with the Business Unit and Regional Compliance and any potential AML/ATF red flags.

Initiate knowledge sharing to the enhanced due diligence team and Global Investigative Forensic Services for any unusual/unique findings encountered during research.

Ensure that tracking tools are updated with the correct information necessary to track monthly EDD data.

Proactive participation with other segments through completing adhocs or any additional EDD requests.

Qualifications:

Education: Must be Bachelors Degree holder preferably in Economics, Banking, Legal or Business area.

Mandarin Language Experience:  Ability to read/write in Mandarin for Chinese is mandatory.

Internal: No issues with performance, no attendance issues.

Schedule: Morning Shift 8:00AM-5:00PM or 9:00AM-6:00PM

Work Arrangement: Hybrid. Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation).

Nice to have skills:

1 year of relevant experience with enhanced due diligence or AML/ATF work exposure.

Exposure to life insurance and investment products for at least 1 year. Understanding of OECD FATCA (Organization for Economic Co-operation and Development, Foreign Account Tax Compliance Act), CRS (Common reporting standards) and other AML regulatory framework would be an asset.

Effectively apply technical skills (i.e. foreign language, Boolean methodology, data analysis, etc.) and soft skills (i.e. critical thinking, problem-solving, information analysis and decision-making) in conducting EDD.

Research and Writing.

Ability to read/write in Mandarin for Chinese is nice to have.

Knowledge of the wide-ranging and complex variety of fund/corporate structures (e.g. UBO) and ACAMS certification is an advantage.

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement