AMP Assets Management Plan / Technical Sales Support

Mexico City, Mexico

7 hours ago

Kone

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

Are you ready to make your next career move to join our team as our AMP Assets Management Plan / Technical Sales Support in Mexico City?

As our next AMP Assets Management Plan / Technical Sales Support you will proactively engage with customers - especially with building managers, end users, owners - in the early phases of the elevator lifetime in order to introduce innovative KONE solutions and services.

Responsibilities include, but are not limited to:

Create Demand and Customer relationship management
•   Proactively engaging with customers and influencers, create and build relationships in early phases of the customer journey and discover customer needs using consultative/value selling methods.
•   Can receive certain leads from Sales Specialists and marketing and is also expected to do proactive screening of the market and also screening our own customer base by using KONE analysis tools.
•   Meet customers up to their management level with local sales teams and articulate the value KONE can bring to their projects and how KONE’s solutions help customer to differentiate and be successful.
•   Maximize KONE’s hit-rate and profit margin by constantly seeking opportunities to accelerate sales of new solutions and services. With early influencing, increase the number of projects with KONE spec in RFQs.
•   Create and implement an actionable sales ramp-up plan for the solutions in focus as well as for timely and accurate reporting
•   Seek to understand customer needs holistically, consult customers and co-create best fit People Flow solutions.

Collaboration with Sales Team and Customer Solutions Engineering (CSE) Team
•   Collaboration with CSE in medium and large complexity projects or when digital solutions (e.g. API, Residential Flow) are included.
•   Gather and document (e.g. to CRM) relevant information about market and competitors from the field.
•   Ensure clear project handover to salespeople according to Global/FL policy to close the deals.
•   Support Sales Team in tendering and negotiations as needed.
•   Keep the local salespeople and project managers up to date of the early engagement sales activities and progress.

Accountable to plan the surveys he is due to perform

· Accountable to survey the equipment in accordance with the relevant surveys and KONE standard

respecting the KONE safety rules

· Takes measurements and completes the necessary documentation and pictures requested

· For any request to update the global database, he reports the adequate information and pictures

requested to the National FL unit data manager

· In case of critical equipment (safety issues), communicates with his superior the requested

information

· Ensures that the equipment is safe condition

· Takes part in meetings and work groups related to quality and technical issues at FL unit level

HIRING REQUIREMENTS:

· Mechanical Engineering, Electrical Engineering, Sales or similar area

· At least 3 years of experience in a similar position

· Advanced knowledge in elevators, escalators

· Advanced knowledge in customer service, sales cycle.

· Good communication skills

What can KONE offer you?

We have the courage to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we believe diversity drives innovation:

• We value your authentic self

• Diversity, equity and inclusion is embedded in our strategy and values

• Collaborative, creative and supportive work environment

• Passionate about safety, quality and innovation

• We care about the communities where we live and work

Just some of our many benefits include:

• Competitive salary

• Opportunities to learn and grow

• Comprehensive health and wellness plan for the entire family

• More benefits than required by law

Come share your passion and energy to make a positive impact at KONE for our customers and your career!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.