Why SoftwareOne? Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser passionate about delivering world class Customer Happiness and results. Our leaders motivate and encourage their teams and provide a working environment that ensures remarkable levels of Employee Happiness. We are Humble. Our leaders operate with a high level of Discipline but can work at Speed manage change in a global economy. We are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. Our 8,700 employees support our approximately 65,000 customers in their digital transformation. The role We are thrilled to announce an opportunity to join our team as: Platform Analyst- Office365 SoftwareOne Scope: Full-time | Office: Medellín | Hybrid How a day to day would look like in this role: Port Management and File Server Administration. User Management Support case resolution at Microsoft Reporting incidents and changes impacting the tenant Activity reports, inactive sites → Backup and recovery strategy Creation and management of sites and site collections. Creation and management of libraries, lists, and workflows. Configure security and compliance Monitor performance and activity Incident and request resolution. Maintenance window planning. Management and optimization of allocated storage. Application of standard processes. Build and configure policies for Teams, Chats. Adjusting permissions based on groups instead of users. What we need to see from you Profile:Degree in Systems Engineering or related field demonstrated ability as a platform administrator in SharePoint Online, OneDrive, Teams, and Azure Purview. Active Directory, Networking, IP Addressing, Routing. Required skills: Experience in the role of architect. Advanced experience in managing Office 365 services such as Exchange Online, SharePoint Online, Teams, OneDrive. Advanced knowledge of Intune. Intermediate knowledge of Azure Purview. Intermediate knowledge of Windows Server. Low knowledge of System Center Configuration Manager or MECM, as well as scripting creation and vulnerabilities. Certification: MS-102, MS-900 Desirable: ITIL V3 or V4, MS-203 BENEFITS: Direct and indefinite-term employment. This demonstrates our curiosity about building stable and long-term relationships. With our program Transformation Academy and other training and certification spaces, you will have the opportunity to develop your potential in a personalized way and in accordance with your objectives within the role. A SURA Health Insurance for you and preferential rates for your family. Payment of 100% disability and sick-leave benefits. Access to ReferOne: this is a referral program that gives you the opportunity to earn a financial incentive by referring a friend or acquaintance to our company.a You will be part of one of the most competitive Employee Funds in the industry where you will have access to savings, credits, and special agreements with allied brands. Accompaniment for your English language learning. Spaces for leisure, celebrations, and recreation for your physical and mental health. Days off for wedding, and graduation days At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by local laws. Job Function Software & Cloud Accommodations SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR. At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.