At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. **Analista de SDR (inside sales) – Júnior** Será responsável por prospectar novos clientes por meio de ligações, disparos de e-mails, social media (LinkedIn), WhatsApp e outras ferramentas. Seu objetivo é o de qualificar as possíveis demandas da sua carteira de prospects e de novos leads e conectá-los com um ISR para dar sequência às etapas comerciais. Em outras palavras, você será responsável por alimentar o funil de vendas da Iron Mountain com novas oportunidades de negócios diariamente. **RESPONSABILIDADES PRINCIPAIS** 1. Responsável por se relacionar com o cliente, prospectar, e direcionar para possíveis negócios. 2. Responsável por atender prontamente o cliente, manter estreita colaboração com os clientes para determinar suas necessidades, responder às perguntas sobre nossos produtos e recomendar as soluções certas; 3. Conduzir o processo de qualificação dos leads e de enriquecimento dos mesmos desde o primeiro contato até o a negociação possuir informações para seguir com o vendedor. 4. Através de sua atividade, atingir as metas do departamento mensalmente, trimestralmente e anualmente; 5. Atender clientes e realizar apresentações via os canais de comunicação da empresa (chat, WhatsApp, e-mail, telefone etc.) sanando dúvidas e convertendo o atendimento em leads de vendas; **REQUISITOS** \*Experiência com atendimento ao cliente (na área de vendas, de preferência B2B) \*Ensino Superior em andamento ou completo \*Experiência com vendas consultivas B2B por telefone; \*Pacote Office e Google Workspace Category: Customer Support Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE **Requisition:** J0084689