Analyst, AR - Hybrid Requisition Id: 375704 Business Unit: Corporate Location: North Richland Hills, TX, US, 76180 **What you’ll need to succeed as an Analyst, Accounts Receivable at XPO** Minimum qualifications: + Bachelor's degree or equivalent related work or military experience + 1 year of experience in Accounts Receivable or Collections + Above-average proficiency in Microsoft Office Suite + Able to prioritize and manage multiple responsibilities and changing priorities + Experience pulling, manipulating and analyzing large amounts of data and calculating discounts, proportions and percentages + Able to thrive in a fast-paced, goal-oriented Order to Cash shared services organization while showing strong attention to detail, meeting goals and building strong relationships with customers and internal departments at XPO Preferred qualifications: + Advanced degree in Business, Finance, Accounting or equivalent related work or military experience + Prior experience in freight and logistics + Prior exposure to management of large, high-volume AR accounts + Collection software experience (High Radius preferred, etc.) + Prior knowledge of Cash Applications or Credit **About the Analyst, Accounts Receivable job** Pay, benefits and more: + Competitive compensation package + Full health insurance benefits available on day one + Life and disability insurance + Earn up to 15 days of PTO over your first year + 10 paid company holidays + 401(k) option with company match + Education assistance + Opportunity to participate in a company incentive plan What you’ll do on a typical day: + Manage a high revenue portfolio of commercial accountsin a fast-paced, goal-oriented Order to Cash shared services organization + Proactively use multiple resources to research, resolve and respond to complex customer issues by gathering information, analyzing data and determining root causes + Perform in-depth customer payment analysis and account reviews to identify actions required to resolve outstanding receivables or disputed items + Resolve overdue account balances and payment discrepancies through research, communication and follow-up with customers and/or sales teams + Partner with leadership to make recommendations on account management strategies + Prepare clear and concise communications for the Sales team to engage with customersto resolve delinquent invoices and account issues + Leverage collection software and Microsoft Excel (including pivot tables and v-lookups) to develop and track action plans to meet goals + Maintain daily communication with customers via email and phone regarding their accounts + Chronicle customer interactions by documenting specific account and payment details + Prepare reports on key accounts in preparation for leadership and sales account reviews \#LI-Hybrid **About XPO** XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statementhere (https://jobs.xpo.com/content/CANDIDATE-PRIVACY-NOTICE/?locale=en\_US) .