At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

The role is responsible for assisting Head, Business Planning to execute business processes, supported by implementation of process controls and continuous enhancements to address any process gaps.

Agency Office Improvement (AOI):

Prepare monthly reports to track the performance of districts within various office schemesWork closely with the sales team on its administration including renovation, refurbishment and office move.Manage all communication related to Agency Office Space ManagementProvide observation and recommendations; and support the implementation of new space initiatives

Agency Consultant Contract Maintenance:

Work closely with the sales team on its administration including timeline management of various milestonesPrepare communication for the affected agents and leaders

Agency Management:

Support customer campaign clawback with data analysis, communication preparation and stakeholder managementSupport the communication of Master FSC and Senior FSC to the agents and sales teamRaise new engagement in Third Party Management System (TPMS) timely and ensure all relevant clearance is duly doneSupport membership checkoff process for various associations

Education & Experience

A Bachelor’s degreeAt least 7 years of experience in agency management or related role

Specific Skills (Knowledge, skills and competencies/ abilities)

Proficient in Microsoft Excel, PowerPointFamiliarity with the insurance industry or a strong willingness to learn about itExcellent analytical skills with the ability to interpret complex data sets and derive meaningful insightsStrong problem-solving skills with the ability to identify issues and propose effective solutionsProficient communications skills to effectively collaborate with the team and internal stakeholdersStrong business acumen skills with analytical curiosity with an eye for detail to make recommendations.Self-learner and hands on to trouble shoot and problem solved challenges.Excellent interpersonal and people management skills

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.