Summary:

The Analyst, Commissions is a key contributor in monitoring and managing payouts related to corporate and individual sales compensation. Administers, supports, and manages Commission and Incentive Plans for specific markets or regions within one division of the company. The Commission Analyst will manage the variable compensation process of supporting existing plans, help develop policies and processes, maintain documentation, and ensure compliance in all states. The role builds, analyzes, and executes compensation calculation and processing via Excel and other tools like Snowflake or Power BI.

Essential Job Duties and Responsibilities:

Collaborate with Sales Leadership to develop and maintain commission plans in alignment with company goals and objectives.

Analyzes, audits, and validates production reports to ensure accuracy and eligibility for commission calculations. Identifies and provides recommendations for process improvement opportunities within the department.

Conduct regular audits to ensure compliance with commission plans and company policies.

Perform ad hoc analysis and reporting to drive insight and decision making across the team.

Acts as the contact for plan participants to resolve commission related issues, including problem assessment, research, and communication of outcome. Identifies ways to continually refine and improve commission accuracy and increase efficiency while focusing on stated company goals.

Ensure plan requirements are accurately documented and communicated to sales leadership, sales representatives, and HR/Payroll. Ensures commission cycles are in compliance with published schedules, plan documents, company policies, and procedures.

Prepares and administers biweekly & monthly incentive plan payments. Creation of standard commission calculation templates. Interpretation of compensation plans. Provide explanation and clarification, and respond to any questions that may arise regarding commission calculations.

Prepare and present commission reports and analysis to senior management, when requested.

Proven ability to work in a cross-functional, fast-paced environment, and to lead and drive complex operational initiatives.

Understands and utilizes HR systems including Workday to streamline processes and achieve deliverables.

Create & Execute on opportunities for automation, reduction of manual process, and simplifying processes that help drive accuracy, productivity, and transactional efficiencies.

Strong analytical skills, combined with impeccable business judgment and ability to communicate with seasoned management. Collaborative working style and ability to work with external and internal teams.

Responsible for processing and working on commissions and incentive payments for a single division of the company.

Comply with all company policies and procedures.

Maintain regular and punctual attendance.

Other Job Duties and Responsibilities:

Performs other related duties as assigned.

Supervisory Responsibilities:

This position is an individual contributor with no direct reports but may provide guidance, leadership, or training to others.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Advanced Excel skills required.

Experience with Snowflake or Power BI preferred.

Must be able to demonstrate a history of working with complex systems, processes, and products.

Must possess excellent communication and interpersonal skills, both written and oral.

Knowledge of the mortgage industry – terminology and rules of engagement.

Effective organizational skills desired.

Prefer a broad range of skills within Commissions/Finance discipline to effectively perform routine to complex assignments.

Be self-motivated with a professional work ethic, strong customer focus, and conflict resolution ability.

Must have strong analytical skills; be able to demonstrate a history of reconciliation work, and an ability to troubleshoot to the root cause of problems.

Strong attention to detail.

Education and/or Experience:

Bachelor’s Degree in business management, finance, accounting, or other appropriate subject matter, field, or equivalent applicable related experience required.

2-4 years of related experience in commission administration preferred.

Experience with implementation of a data system and understanding of system configuration.

Certificates, Licenses, Registrations:

None Required

Work Complexity:

Addresses problems that are not immediately evident but typically not complex. Problems are typically within the immediate job area. Problems are typically solved through drawing from standard procedures and basic analysis.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.  The employee must occasionally lift and/or move up to 25 pounds.

Equal Employment Opportunity:

The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Americans with Disabilities Act:

Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.

Job Responsibilities:

The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. The company may change the specific job duties with or without prior notice based on the needs of the organization.