Rocky Mount, North Carolina, USA
7 days ago
Analyst, Credit

Job Title: Credit Analyst

Work Schedule: Monday - Friday 8:00 - 5:00 Mon. - Wed., in office Thurs. - Fri. remote after completing training.

Salary Range: $43,900 - $55,000

Essential Functions:

· Reconcile customer statements/billings

· Minimize bad debt risk and maximize accounts receivable collections

· Conduct collection calls to collect Accounts Receivables

· Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos

· Accountable for reducing delinquency for assigned accounts

· Perform other assigned tasks and duties necessary to support the Accounts Receivable Department

· Enlist the efforts of sales and senior management when necessary to accelerate the collection process

· Must communicate follow up effectively with sales dept regarding customer accounts on a timely basis

· Establish and maintain effective and cooperative working relationships with dealers and sales

· Weekly and monthly reporting to direct supervisor

· Monthly Delinquency notices

· Processing monthly credit memos and the appropriate reporting

· High volume phone calls to assigned delinquent customers

· Reconcile customer disputes as they pertain to payment of outstanding balances that are due

· Conduct credit checks on all customer, establish and manage limits

· Make recommendations to improve quality of invoicing and collection procedures

· Supervise all collection activity, and ensure the accounts are paid promptly

· Ensure credit administrators are utilizing proper controls and complying with financial policies

· Participate in the monthly period end reporting process

· Required Skills and Abilities:

· 3-5 years High Volume Corporate Collections experience.

· Knowledge of Billing and Collections procedures

· Accounts Receivable knowledge/experience a plus

· Strong attention to detail, goal oriented

· Commitment to excellent customer service

· Excellent written and verbal communication abilities

· Ability to prioritize and manage multiple responsibilities

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