Job Title: Credit Analyst
Work Schedule: Monday - Friday 8:00 - 5:00 Mon. - Wed., in office Thurs. - Fri. remote after completing training.
Salary Range: $43,900 - $55,000
Essential Functions:
· Reconcile customer statements/billings
· Minimize bad debt risk and maximize accounts receivable collections
· Conduct collection calls to collect Accounts Receivables
· Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos
· Accountable for reducing delinquency for assigned accounts
· Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
· Enlist the efforts of sales and senior management when necessary to accelerate the collection process
· Must communicate follow up effectively with sales dept regarding customer accounts on a timely basis
· Establish and maintain effective and cooperative working relationships with dealers and sales
· Weekly and monthly reporting to direct supervisor
· Monthly Delinquency notices
· Processing monthly credit memos and the appropriate reporting
· High volume phone calls to assigned delinquent customers
· Reconcile customer disputes as they pertain to payment of outstanding balances that are due
· Conduct credit checks on all customer, establish and manage limits
· Make recommendations to improve quality of invoicing and collection procedures
· Supervise all collection activity, and ensure the accounts are paid promptly
· Ensure credit administrators are utilizing proper controls and complying with financial policies
· Participate in the monthly period end reporting process
· Required Skills and Abilities:
· 3-5 years High Volume Corporate Collections experience.
· Knowledge of Billing and Collections procedures
· Accounts Receivable knowledge/experience a plus
· Strong attention to detail, goal oriented
· Commitment to excellent customer service
· Excellent written and verbal communication abilities
· Ability to prioritize and manage multiple responsibilities