Now that you’ve found the job description, what’s next? 

At VF, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity.  As a purpose-led, performance-driven company, we are committed to inclusion, diversity, equity, and action. So, before we get to the job details, take a minute to learn a little more about us – our values and our culture - visit VF Careers or www.vfc.com.  

What will you do? 

A day in the life of an Analyst, Customer Compliance at VF looks a little like this. 

As part of the VF Customer Service Team the Customer Compliance Analyst is responsible for reviewing, executing, and maintaining Vendor Guides and Agreements to ensure VF chargeback exposure is low.  The Analyst will be responsible for knowing customer requirements while working with various functional areas to proactively implement recommended corrective actions and resolve any issues proactively.  

*Though this position is fully remote, it requires living in the state of Wisconsin. 

Let’s break down that day-in-the-life a bit more. 

Review customer vendor agreements to identify requirements and VF financial impacts and create standard operating procedures (SOP) to avoid chargebacks. 

Collaborate with the Distribution Center (DC) for new accounts to ensure successful shipment of VF products. 

Document exemptions and VF financial approvals for incurred costs, when needed. 

Organize and maintain chargeback data for reporting, problem- solving, and trend analysis. 

Develop prevention plans, process improvements, and implement strategies to minimize compliance chargeback exposure. 

Collect data for technology projects and collaborate with appropriate teams for execution.   

Assist the Compliance Specialist in identifying the root cause of customer chargebacks by working closely with customers and various cross- functional areas (Sales, Distribution Center, Logistics, Credit, Customer Service, and Global Business Technology). 

Develop and maintain a comprehensive understanding of customer guides, agreements, and website information to mitigate chargeback implications. 

Maintain a database for customer guides, agreements, web access information, exemptions, and approved tickets/labels. 

Responsible for supporting weekly/monthly/quarterly chargeback reporting. 

Foster and strengthen relationships with internal and external partners. 

What do you need to succeed? 

We all have unique skills that we bring to work and celebrate every day. For this role, there are foundation skills you’ll need to succeed and excel. Additionally, while formal education in a related field is great to have, we are most interested in your 1 year of related experience and professional achievements. The foundation skills you will need in this position are: 

Bachelor’s degree in a related field or equivalent years of experience. 

High level of proficiency in Microsoft Office software, SAP experience a plus. 

Action oriented – steps up to handle tough issues and readily acts on challenges 

Collaboration – works with a variety of vendors, customers, and departments. 

Communicates effectively – Is effective in a variety of communication settings and attentively listens to others. 

Decision Quality and Decisiveness – Proactively makes sound decisions even in the absence of complete information. 

Initiative and Continuous Improvement – Evaluates, selects, and acts on various methods and strategies for solving problems without being required to do so. 

What do we offer you? 

At VF, we know you expect as much from us as we do from you. That is why we make a commitment to support and grow our people. We offer extensive development and growth opportunities for your current and future positions, a competitive compensation package, and a strong benefits package that includes medical, dental, vision, and 401(k).  

Our commitment extends beyond this and into your daily work life. We strive to foster a diverse and inclusive culture based on respect, connection, and authenticity. Our focus on DEI is at the foundation of who we are and what we do.  

To learn more about VF’s benefits package, follow this MyVFBenefits.com and click “Looking to Join VF”.  

To learn more about VF’s Diversity and Inclusion efforts, go to www.vfc.com. 

Now WE have a question for YOU.  

Are you in? 

#LI-RR1 

Hiring Range:

Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.

Benefits at VF Corporation: You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com  and by clicking Looking to Join VF? Detailed information on your benefits will be provided during the hiring process.

Please note, our hiring ranges are determined and built from market pay data. In determining the specific compensation for this position, we comply with all local, state, and federal laws.

At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.  If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at peopleservices@vfc.com. VF will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.