Company Description

Job Description 

The Digital Analyst will be responsible for partnering with the EMEA teams to help leverage data to determine feature optimizations for both web and app. Their responsibilities will range from partnering with product owners, key stake holders, and tech leads to building measurement plans and goals. They will use Adobe Analytics and Power BI Dashboards to provide actionable insights to stake holders, all developed with the end user in mind. They will also function as the liaison back to the GHO D&A team for all new feature optimizations as well as split testing.

Key stakeholders include Product, Apps, and Tech. They will also be a key strategic partner across leadership to help drive site and marketing opportunities for upcoming seasons. Excellence in analytics, storytelling and communication is key for this role.

What Will You Be Doing? 

Align learning agendas and own creation of measurement plans with cross functional partners and stakeholdersProvide continued insights into how customers are behavior on our digital channelsPartner across the Data & Analytics organization to pair onsite data with qualitative findings and customer dataProvide an objective source of truth to assess new site and app featuresPartner with stakeholders to set expected outcomes and goals for new digital featuresPerform QA of data collection and recommend necessary fixes and updates; escalate high impact issues to leadership for resolutionInterpret dashboards containing both customer and digital data to bring to life actionable insights and flag key behavioral changesQuantify and summarize feature outcomes and effectively present recommended go-forward strategies to key stakeholders and senior leadersIndependently identify optimization opportunities on the site which increase conversion and enhance user experience

What Do You Need To Bring? 

Bachelor’s degree, preferably in Analytics, Stats Math or related field3+ years of digital/eCommerce, analytics, and product management, or other related experienceExpertise in Web Analytic tools (Adobe Analytics – preferred; Google Analytics)Experience with data visualization tools (Adobe Workspace, Tableau, Power BI, etc.)· Experience with testing/optimization platforms is a plus (Optimizely, Adobe Target, Taplytics, etc.)Excellent written and verbal communication skills and ability to present to executives, non-technical and technical audiencesAbility to consolidate and package results and insights into well-organized, consumable presentations with actionable recommendations and strategiesComprehensive understanding of e-commerce, usability principles and site technologiesDemonstrated ability to develop and activate data-driven strategies to enhance customer experienceStrong project management and organizational skillsProficient in MS Office core suite (Excel, PowerPoint, Word, Outlook)Must perform well in high pressure situations, balance competing priorities, and demonstrate the ability to work without significant direct supervision

Our Company 

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally-led, omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.  

Our Values 

Our corporate purpose of being here for you on the journey to being and becoming who you are, fuels our customer-led brands and our global associates. We lead with this purpose and always put our people first, which is evidenced by our Great Place to Work™ Certification, as well as being named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign. In addition to equitable compensation and benefit offerings, including flexibility and competitive Paid Time Off, we offer a range of educational and engagement opportunities, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.  

What You'll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:  

Incentive bonus program401(K) savings plan with company matchAnnual companywide review processFlexible spending accountsMedical, dental, and vision insuranceLife and disability insuranceAssociate assistance programPaid parental and adoption leaveAccess to fertility and adoption benefits through CarrotAccess to mental health and wellness app, HeadspacePaid Caregiver LeaveMobile StipendPaid time off & one paid volunteer day per year, allowing you to give back to your communityWork from anywhere (Mondays and Fridays are “work from anywhere” days for most roles & six work from anywhere weeks per year)Seven associate wellness half days per yearOnsite fitness centerMerchandise discount on all of our brandsOpportunities for career advancement, we believe in promoting from withinAccess to multiple Associate Resource GroupsGlobal team of people who will celebrate you for being YOU!

Additional Information

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER