This position is responsible for providing QA, finance, and data support to the Shore Excursions team. Responsibilities include but are not limited to, creating promo rules, QA results visible for the customers, managing performance of 4K tours with $600M annual revenue and performing other ad-hoc tasks.

 

ESSENTIAL DUTIES & RESPONSABILITIES:

Assist in Flash Sale process by completing pricing QA in our website before sale launch. Complete different QA support as required (not limited to web applications). Communicate incidents and solutions, accurately, clearly, and effectively in writing, in person, and on the phone across interdisciplinary teams. Triage and fast analysis of incidents/problems, find ad-hoc solutions/workarounds. Manages pricing, inventory, and promotions in multiple systems. Updates guest bookings by adding Shore Excursions based on cross promotions. Participates in ad hoc projects to maximize revenue and reduce cost in the shore excursions. Provides support to tour operators regarding invoices and/or payment inquiries, system access, and any other query impacting the financial area of the tour operators. Perform other duties as required, this job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to perform any other job-related duties assigned by their supervisor or management.

KNOWLEDGE & SKILLS:

Excellent QA skills. Strong Excel skills required (ability to use HLOOKUP, SUMIF, Pivot Tables). Detailed oriented. Knowledge of Hyperion Essbase, JD Edwards World, Oracle Database, SQL is a plus. Ability to work in fast-paced environment with multiple projects and priorities. Strong critical thinking. Excellent communication and interpersonal skills. Flexible working hours.

 

QUALIFICATIONS AND EDUCATION

Bachelor’s degree 1-3 years of experience in Accounting, Finance, Marketing Experience of Software support and global website applications

 

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations.  While performing job functions the employee is regularly required to sit, and stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information.  The employee may move about the office complex, may travel to other office locations, and may lift, push, pull or move 10-15 pounds. The employee is occasionally required to walk to the dock, ascend and descend the vessel. This position may regularly travel domestically or internationally. Visual requirements include distant, close and color vision, and ability to adjust focus.

WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, as well as domestic, international, and shipboard travel. A high noise level is possible if visiting shipboard or offsite locations.

 

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