JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Purpose: To provide crucial administrative and operational support to the IPS Client Success team, enhancing the team's capacity to deliver high-quality services to IPS broker leads and client accounts.

Key Responsibilities:

Support the execution of client engagements, including Transition Programs, Visioning Sessions, QBR/ABRs, and Portfolio Analyses. Assist in preparing client-facing materials, presentations, and reports. Maintain and update client databases and tracking systems. Coordinate and schedule client meetings and internal team sessions. Help streamline and standardize Client Success processes and templates. Contribute to the development and maintenance of IPS tools and resources. Assist in gathering and analyzing client feedback and market data. Support the implementation of Client Success initiatives and programs. Collaborate with IPS broker leads and other internal stakeholders to ensure seamless service delivery.

Required Skills and Qualifications:

Bachelor's degree in Business, Real Estate, or related field. Strong analytical and problem-solving skills. Excellent written and verbal communication abilities. Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint. Ability to work with various JLL technologies and platforms, including JLL/T Suite, PAT, MapIT, and ArcGIS/ESRI. Strong attention to detail and organizational skills. Ability to prioritize tasks and manage multiple projects simultaneously. Customer-oriented mindset with a passion for client service. Willingness to learn and adapt in a fast-paced environment.

Preferred Qualifications:

Prior experience or internship in commercial real estate or related field. Familiarity with CRE industry trends and best practices. Experience with data visualization and presentation tools.

Growth Opportunities:

Gain comprehensive understanding of IPS operations and client engagement strategies. Develop expertise in portfolio management and client relationship management. Opportunity for career advancement within the Client Success team and broader JLL organization.

This role offers an excellent opportunity to join a dynamic team and gain valuable experience in the commercial real estate industry while contributing to the growth and success of JLL's Integrated Portfolio Services.

Estimated total compensation for this position:

75,000.00 – 80,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site –Chicago, IL, Dallas, TX, Los Angeles, CA, Miami, FL, New York, NY, Seattle, WA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.