The SDA Analyst is responsible for developing, maintaining, and operating information security related disciplines that focuses on ensuring business continuity, disaster recovery & service quality programs that ensures Qualfon (“Company”) can protect its clients, employees, resources, information assets and continue operating during disruption.

Responsibilities: include (but are not limited to):

Act as a central point of contact & team lead for his/her assigned Information Security and Business Continuity programs and activities. Understanding the services and environment where Qualfon operates to be able to protect the company’s resources and ensure adequate business continuity & disaster recovery through: Development & maintenance of information security methodologies, processes & procedures Support the implementation of safety & security controls and recommend areas for risk reduction Implementing DR and BCP programs (i.e. BIA, preparing, scheduling, and conducting resiliency and disaster recovery exercises) Training and awareness relevant to his/her areas of responsibility Understanding the Company’s contractual and regulatory obligations that mandates the focus on risk-centric management and alignment to the Company’s objectives and compliance drivers through: Client / Internal audits Support external audits such as ISO27001, SOC2, PCI DSS, and HIPAA ensuring the Quality control, evaluation and management of artifacts Coordinate regular system and network resiliency reviews and tests to verify disaster recovery and business continuity adequacy Support RFP and contractual agreements process in assessing security requirements from potential customers Understanding the framework of the various data privacy and protection requirements that ensure the proper handling of sensitive data Reduce the likelihood of disruption through infrastructure resiliency & prepare the Company in recovering through business continuity & disaster recovery programs Collaborate on DRBC training & tabletop scenarios and liaise with various business units and 3rd party stakeholders Continuously improve the capability and use of technology to align with emerging threats and evolving information security landscape Operate and deliver the relevant services by meeting or exceeding the expectations of Clients and Internal Customers Lower the total cost of ownership (TCO) in each opportunity presented and leading the evaluation and implementation of assigned programs to completion Coordinate with site directors on development, maintenance and training for their local ERT (Emergency Response Teams) Assist and improve security awareness program Integrate systems and leverage new technologies such as AI, ML, and automation Knowledge of analysing big data is an advantage

 

 

Minimum Education & Work Experience Requirements

Qualification Required: Bachelor’s degree in computer science, information technology or other related major required Certification preferred: CISSP, CISA, CISM, and/or CISA desired Minimum experience: 3+ yrs. In relevant fields with capabilities relevant in the IT (Systems, Network) and Information Security fields   Engineering and/or Safety & Hazzard training or experience a +

Skills and Experience Required:

3+ years of combined experience in IT / information security, disaster recovery / business continuity Knowledge of IT, security & safety issues, trends & best practices, including industry standards such as SOC2, ISO 3100, ISO 22301, ISO 27001, ISO 9001, OHSAS 18001, ISO, PCI-DSS, HIPAA, NIST and CSA CCM/STAR desirable. Experience in working in enterprise risk management, risk management frameworks, concepts and methodologies is a + Proficient in interfacing with business leaders at various levels including middle and senior management. Ability to lead disaster recovery & business continuity programs with a focus on continuous improvement & future risk mitigation planning. Working knowledge in one or more privacy laws such as GLBA, HIPAA, EU DPA, UK DPA, FCRA, GDPR is a +

Behavioural Competencies

 

Outstanding interpersonal and communications skills; ability to communicate effectively with both technical and non-technical audiences. Excellent teamwork skills as both a leader and team member Proactive, hands-on, results-driven orientation required. Ability to work autonomously with flexibility and excellent judgment Ability to work effectively under pressure to meet deadlines Ability to solve problems quickly and develop process automation where applicable

Location:- Permanent work from home.   NOTE:  Work may require occasional travel.

Shift timing: US Eastern Time 8:00 – 17:00