About the RoleThis role supports parcel cost performance across the Gap Inc. North American market, consisting of inbound returns and outbound from both DCs and Stores. Success will require a strong ability to process and present data, function technically with system products, as well as internal responsibilities for cross-functional operations and monitoring carrier performance. You must understand the role of our various systems (OMS, WMS, TMS, Jesie, Shipping Operations, etc.), gain maximum data leverage, and identify opportunities to improve operational efficiency and customer satisfaction.What You'll Do

Oversight and management of parcel operational shipping policies through expertise of shipping processes, sourcing points, and distribution network optimization

Participate in carrier performance reviews – to ensure operational excellence.

Systems maintenance, monitoring, and influence development design. 

Project manage improvement initiatives and strategic projects aimed at parcel cost reduction and operations

Build and model scenarios in conjunction with finance and key business partners to ensure cost predictability

Provide parcel data inputs to cross-functional projects and programs

Develop strong relationships with internal business partners and external suppliers

Who You Are

Bachelor's degree or equivalent experience 

1 - 3 years transportation, supply chain operations, or analytics and network modeling (retail industry preferred)

Highly analytical; proficient in MS Office, especially Excel and familiarity with data visualization tools 

Understanding of parcel operations, costing, systems, financials, and contracts

Curiosity and self-starter mentality with aptitude to uncover hidden cost opportunities within large data sets

Excellent communication skills, both verbal and written are required

Geographic Location Requirement – Erlanger, KY