Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Job Description:

Hardware - including PCs, dealer boards and mobile devices (itune MDM)Software - including OS and application support for Windows 10/11, MS Office, Outlook, O365Wyse terminal, Microsoft Teams phone, headset setup, configuration, firmware upgrade and administration.Set-up of new PCs and software installation / testing (desktop software and trading application clients)Cabling management – include network patching (dataport, patch panel, switchport) for any device endpoint, labeling work and maintain Cable ID inventory list)Basic network troubleshooting on physical connection isolation (e.g cable tester, cable tracing in patch panel)Tier 1 support for voice platform (Microsoft Teams / IPC dealerboard)Work with tier 2 support and International team for problem solvingWork with Trade floor support and Service desk on user supportSystem monitoring and patching on windows and telephone devicesHardware and software support in business areas (Trading floor, Back Office, Management)Hardware and software inventory record managementProviding IT support service for users in Asia Regions

Requirement:

At least 3 years IT support experienceExperience on working in Banking and Finance industryExperience on working in dealing room area will be an advantageHands on experience on supporting VIP staff locally and from other countriesBasic Voice platform knowledge (Microsoft Teams telephony, IPC dealerboard turret, private wire solution)Basic operating system (Windows 10/11), office applications (MS Office, O365), networking knowledgeGood command of written and spoken English and ChineseSelf-motivated and able to work independentlyGood troubleshooting skill and able to work under pressureNeed to work for system change during non-office hour.May need to work during Public Holiday

MUFG Bank Ltd & MUFG Securities Asia Limited (collectively referred to as “MUFG”) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.