**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** + Responsible for the development of analytical tools that optimize performance visibility and support enterprise level data driven initiatives. + Technical Operations Division focuses on maintenance and overhaul of aircraft, aircraft safety, planning and scheduling aircraft maintenance, supply of necessary parts and tools, technical assistance, and strategic support. + The role is a part of the Technical Operations Performance and Analytics team team within our Technical Operations group. **What you'll do** _As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations._ + Design and develop reporting and analytics using data models and analytics tools to generate insightful reports and visualizations. + Enhances Operational Performance by crafting dashboards, reports, and forecasts. + Provide actionable insights to improve Tech Ops performance. + Monitor results from solutions that are implemented via the data visualization tools. + Provides statistical and quantitative analysis of the data to key stakeholders (including technical and non-technical audiences). + Interfaces with IT to institutionalize new tools. + Assists with Ad-Hoc analysis as needed. + Trains others on new tools as needed. **All you'll need for success** **Minimum Qualifications- Education & Prior Job Experience** + Bachelor’s of Science degree in Business Analytics, Data Science, Operations Research, Computer Science, or equivalent training/experience + 3+ years of relevant experience + Beginner to Intermediate knowledge of analytics tools, i.e. PowerBI, Tableau, etc. + Beginner to Intermediate knowledge of programming languages, i.e. SQL, Python, etc. **Preferred Qualifications- Education & Prior Job Experience** + Advanced knowledge of analytics tools, i.e. PowerBI, Tableau, etc. + Advanced knowledge of programming languages, i.e, SQL, Python, R, HTML, JavaScript. + Domain knowledge in the airline industry is a plus. + Experience using cloud platforms is a plus. + Experience using Databricks, PySpark/Spark, Snowflake, Azure Cloud, dbt. **Skills, Licenses & Certifications** + Strong mathematical skills. + Strong analytical to identify patterns in data. + Ability to clearly communicate complex data findings to non-technical audience. + Experience in taking complex analysis and turning them into actionable insights. + Ability to work effectively, meet deadlines, and shift priorities in a fast-paced work environment. + Demonstrates aptitude for logical analysis, problem identification, and problem solving as well as excellent interpersonal and communication skills. + Ability to effectively manage multiple projects at same time. + Ability to effectively interact with employees at all levels within the organization. **What you'll get** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.