Job Summary

Job Description

What is the opportunity?

You will have the opportunity to work in Global Credit Systems Solutions (GCSS) supporting the Client Credit Management System (CCMS) application and multiple satellite services, in support of Corporate Banking and Global Credit’s strategic goals. As an Analyst in Global Credit Systems Solutions (GCSS), you will work and collaborate with teams across RBC to support day to day needs across our applications and efficiently manage primary responsibilities.

What will you do?

Primary Responsibilities:

Oversee the end-to-end processes of provisioning, modifying and revoking user access related requests to our systems. This includes the following:Coordinating with all relevant stakeholders to ensure the request aligns with the users access requirements.Validating access dependencies (ie: compliance standards, client access approvals)Ensuring timely and accurate fulfillment of requestsMonitor critical reports to ensure processes are actioned in a timely manner.Support client transfer changes by collaborating with business groups as required to ensure smooth transition.Assist with general application support through general inquires related to user access, troubleshooting issues with application workflow/logic, providing guidance, raising issues, and working with IT support for updates as required.Build relationships with stakeholders to facilitate progress and work to resolve any roadblocks or issues interfering with any of your responsibilities.

Additional Responsibilities may include:

Support delivery of team initiatives by participating in reviewing User Acceptance Test (UAT) test cases completed by IT and execute some Business Acceptance Testing (BAT) test casesLead analysis and documentation of requirements for smaller/less complex projects.Ensure assigned projects are completed on time, and that any stakeholders receive timely and ongoing communication.Identify inefficiencies in role and improve through collaboration with IT.

What do you need to succeed?

Must-have:

Inherent sense of ownership and initiativeAbility to collect, analyse, interpret and query data using excel and SQLVery strong analytical and problem solving skills, with a logical mind-setExcellent communication – clear and concise oral, written and presentation skillsProven ability to collaborate and maintain/build relationshipsSome experience in a Business Analyst or Business System Analyst type role.Undergraduate degree

Nice-to-have:

An understanding of corporate lending processesA love of innovation and technologyDegree with a focus in Economics, Accounting, Finance or other quantitative fields

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Ability to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging work

Job Skills

Adaptability, Critical Thinking, Customer Service, Detail-Oriented, Financial Engineering, Financial Statement Analysis, Investments Analysis, Personal Development, Personal Initiative, Teamwork

Additional Job Details

Address:

ROYAL BANK PLAZA, 200 BAY ST:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-02-20

Application Deadline:

2025-03-06

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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