Houston, TX, USA
1 day ago
Analyst

Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

Becoming the best airline is an adventure. And our Pricing Revenue Management team is providing fuel for that journey by ensuring that we maximize our ticket revenue on every single flight across our network – both domestically and internationally – while giving our customers various product offerings for their travel. By analyzing market trends and forecasting consumer demand, this team works hard to ensure we are selling the right number of tickets at the right price to optimize our revenue and run a profitable airline.

Key Responsibilities:

The Analyst will assist with improving sell quality for all itineraries that include space on OA with an end goal of driving incremental revenue and improving the customer experience. The Analyst will provide data to enable strategic decisions about availability technologies between United and codeshare and interline partners, (e.g. interactive links, cascading, etc.), by analyzing partner booking revenue trends. The Analyst will help field questions from collaborators across United regarding partner sell quality and will recommend solutions to recurring issues. Reporting to the Sr. Manager, the analyst will support team efforts to improve United’s inventory data feeds with OA partners by building queries, researching issues, and participating in meetings to discuss sell performance and data trends.

Communication skills

Analyst will periodically participate in meetings with UA and OA subject matter experts to present research findings and summarize data trends.

Project management skills

Analyst will work closely with the Sr. Analyst(s) and Sr. Manager in support of a portfolio of OA partners and technical projects related to availability and sell issues. Good project management skills will help to organize work efficiently and effectively.

Technical skills

This role will use SHARES and related systems for availability/sell testing and investigation/research.

Analytical skills

Analyst will use UA database tools such as SQL, Spotfire, etc. to help build new reports, query partner statistics, and interpret results related to booking volumes, sell performance, and related trends.

Teamwork skills

Analyst will triage and manage team inbox with reports of OA inventory issues/queries and attempt to assist or assign them accordingly to Sr. Analyst/Sr. Manager

Please Note: This is a Houston-based, Hybrid role, with a 50-75% in office requirement.

Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

Becoming the best airline is an adventure. And our Pricing Revenue Management team is providing fuel for that journey by ensuring that we maximize our ticket revenue on every single flight across our network – both domestically and internationally – while giving our customers various product offerings for their travel. By analyzing market trends and forecasting consumer demand, this team works hard to ensure we are selling the right number of tickets at the right price to optimize our revenue and run a profitable airline.

Key Responsibilities:

The Analyst will assist with improving sell quality for all itineraries that include space on OA with an end goal of driving incremental revenue and improving the customer experience. The Analyst will provide data to enable strategic decisions about availability technologies between United and codeshare and interline partners, (e.g. interactive links, cascading, etc.), by analyzing partner booking revenue trends. The Analyst will help field questions from collaborators across United regarding partner sell quality and will recommend solutions to recurring issues. Reporting to the Sr. Manager, the analyst will support team efforts to improve United’s inventory data feeds with OA partners by building queries, researching issues, and participating in meetings to discuss sell performance and data trends.

Communication skills

Analyst will periodically participate in meetings with UA and OA subject matter experts to present research findings and summarize data trends.

Project management skills

Analyst will work closely with the Sr. Analyst(s) and Sr. Manager in support of a portfolio of OA partners and technical projects related to availability and sell issues. Good project management skills will help to organize work efficiently and effectively.

Technical skills

This role will use SHARES and related systems for availability/sell testing and investigation/research.

Analytical skills

Analyst will use UA database tools such as SQL, Spotfire, etc. to help build new reports, query partner statistics, and interpret results related to booking volumes, sell performance, and related trends.

Teamwork skills

Analyst will triage and manage team inbox with reports of OA inventory issues/queries and attempt to assist or assign them accordingly to Sr. Analyst/Sr. Manager

Please Note: This is a Houston-based, Hybrid role, with a 50-75% in office requirement.

What’s needed to succeed (Minimum Qualifications):

Bachelors degreeComputer Sciences, Data Analytics, Business, Economics, or Aviation Sciences2 years within airline industry or supporting servicesSolid project management and teamwork skills, experience with Microsoft office suite (Excel, Word, PowerPoint), and experience working with technical airline availability and sell concepts.

What will help you propel from the pack (Preferred Qualifications):

Bachelors degree or 4 years of relevant work experienceApplied Mathematics, Statistics, Systems Engineering4 years within airline industry or supporting servicesBasic knowledge of SQL and some advanced business intelligence tool (Power BI, Spotfire, etc.)

What’s needed to succeed (Minimum Qualifications):

Bachelors degreeComputer Sciences, Data Analytics, Business, Economics, or Aviation Sciences2 years within airline industry or supporting servicesSolid project management and teamwork skills, experience with Microsoft office suite (Excel, Word, PowerPoint), and experience working with technical airline availability and sell concepts.

What will help you propel from the pack (Preferred Qualifications):

Bachelors degree or 4 years of relevant work experienceApplied Mathematics, Statistics, Systems Engineering4 years within airline industry or supporting servicesBasic knowledge of SQL and some advanced business intelligence tool (Power BI, Spotfire, etc.)
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