Position Summary

The Pharmacy Operations Analyst (POA) evaluates the business operational efficiency and effectiveness of the pharmacy. In coordination with the pharmacy management team, the POA supports the non-clinical aspects of Pharmacy Services for the acute care division.  The analyst performs and oversees a variety of administrative, regulatory, & fiscal operations for all of the pharmacy acute care facilities.  The analyst is responsible for providing day to day non-pharmaceutical financial support, business analysis, and operational support for all pharmacies, including inpatient, outpatient, and infusion. Assists the System Director of Pharmacy with strategic financial planning, fiscal control, managing costs, and the improvement of financial processes.

 

Minimum Requirements

Education           

Bachelor’s Degree in healthcare, business, accounting, or related field MBA or MHA completed within 3 years of hire date

Experience        

Requires >3 years healthcare business or operations experience, preferably in a hospital setting Demonstrated general knowledge of hospital/practice operations Highly proficient in Microsoft Office with an emphasis in Microsoft Excel Experience leading small groups to facilitate outcomes, communicating outcomes to hospital leadership, auditing for compliance, analyzing financial impact of a department/business unit Intermediate to advanced-level analytical skills to provide data-driven recommendations Attention to detail, excellent organizational skills Self-directed, motivated and able to work independently Flexible in responsibilities and work schedule

 

License/Registration/Certifications       

Registered Pharmacy Technician (enables better access to the pharmacy and inventory functions) Relevant 340B university topics (must be completed within 1 year of hire date)

 

Preferred Requirements

Preferred Education

Bachelor’s Degree in business or Health Care Administration or related field MBA or MHA

Preferred Experience   

Pharmacy experience Three (3) to Five (5) years experience in healthcare setting

 

Core Job Responsibilities

System Level Operational Responsibilities:

Maintains accurate and complete personnel file/database for all Pharmacy associates in compliance with regulatory body (DNV, CMS, etc..) In coordination with the Pharmacy management team, the POA identifies and analyzes operational workflow data to identify non-compliance with departmental policies and procedures (annually) to drive continuous process improvement.   Responsible for coordinating continuous review of institutional policies Responsible for collecting and collating data to maintain administrative compliance with pharmacy specific regulatory agencies (Board of Pharmacy, DHEC, DEA) Responsible for tracking regulatory compliance for hospital owned physician practices and the handling of “in-clinic (MGC practice) administered pharmaceuticals. POA is responsible for collating data to help identify trends in medication non-compliance based on findings documented by the consulting pharmacist and/or pharmacy technician on “in clinic” administered pharmaceuticals. (MGC and non-MGC practice sites)

System Level Financial Analyst Responsibilities:

Responsible for leading the preparation and on-going analysis of annual operating and capital budgets to meet financial targets and operational goals Oversees non-pharmaceutical expenditures, analyzes trends, and develops action plans to support fiscal responsibility. Responsible for non-pharmaceutical inventory management, supply, and equipment acquisition and repair, and vendor relations System level responsibility for managing non-pharmaceutical check requests, travel, and education requests via the foundation (Dan Williamson Fund) and performing current and future budget assessments. Responsible for reviewing and processing non-pharmaceutical invoices for the pharmacy acute care division and submitting period end accounting accruals/journal entries related to invoices when appropriate. Coordinates action necessary to correct account balances and maintain proper accounting controls and procedures. Based on monthly operational analysis, recommend process and performance improvements with key pharmacy stakeholders to drive departmental efficiency Kronos timekeeper responsible for system level associates (acute care, retail, infusion; 200+ associates) appropriate documentation of PTO and all missed clocks are corrected.  Provide management team with data analysis to support FTE utilization, overtime, and salary impact of personnel. Works with acute care division to ensure adequate staffing via implementation and analysis of scheduling software for pharmacists and technicians    Works to identify opportunities via the GPO to maximize non-pharmaceutical contract compliance and seek potential new contract opportunities to drive fiscal responsibility based on utilization Responsible for the transfer of pharmaceutical cost to MGC/non-MGC clinics for “in-clinic” administered meds based on Wholesaler IDB (Interdepartmental Billing) data Prepares variance review of monthly income statements and prepares quarterly financial summary presentations for the pharmacy system. Serves as the Department Super-user for Accounts Payable, General Ledger, and Productivity software applications and provides training and support to departmental leaders for each application Works closely with 340B Compliance team to ensure accuracy of reports to ensure program integrity. Completes other duties as assigned.