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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

The Regulatory Exam Lifecycle Management team (“RELM”) in Global Risk and Compliance is the center of expertise for U.S. regulatory exams and remediation of regulatory findings for American Express.

RELM supports the end-to-end lifecycle of U.S. regulatory exams and remediation of regulatory findings – responsibilities that are central to the safety and soundness of American Express. We partner closely with all parts of the business – from senior decision makers to their teams – to support their interactions with regulators that oversee American Express National Bank (AENB) and American Express broadly, with a focus on responses to regulatory requests and walkthroughs. We continue that partnership when regulatory reviews result in findings (e.g., Matters Requiring Attention) or recommendations, supporting business units as they implement change.

How will you make an impact in this role?

RELM Analysts are primarily responsible for supporting regulatory exams across a portfolio of U.S. operations and play a critical role in supporting required transformation across the enterprise. The Analyst position is in New York City, NY or Salt Lake City, UT with hybrid in-office requirements (3 days per week in the office, or more as needed given regulatory interactions).

Responsibilities

·    Seamlessly support regulatory exams beginning with announcement of the exam through closure.

·    Support execution of the regulatory response and remediation processes, including formal remediation project tracking and reporting until closure of findings.

·    Engage business partners to respond to examiners’ requests, and ensure that responses are accurate, timely and complete.

·    Provide guidance to internal stakeholders and others on engaging with regulators and ensuring their needs are met.

·    Maintain transparent communication to ensure relevant information is communicated to key stakeholders and expectations are clear in accordance with American Express standards.     

·       Partner closely with:

o   Business colleagues throughout the exam and response/remediation lifecycle, especially with respect to sharing learnings, best practices, and key information pertaining to regulatory areas of focus.

o   RELM colleagues to thoroughly review prior exam materials, regulatory handbooks, and previously closed or outstanding issues that may impact the scope of the examination.

o   U.S. Regulatory Relations team within the General Counsel’s Organization to provide input to regulatory reporting and engagement with regulators.

o   Internal Audit Group to demonstrate successful completion of business remediation efforts.

Minimum Qualifications

Collaborative, with ability to build and leverage relationships with internal and external stakeholders. Grasp of enterprise priorities and ability to understand and communicate linkages across initiatives and disciplines. Strong written, verbal, and interpersonal communication skills, and demonstrates effective interaction and influence at all levels of the organization. Solutions-oriented and execution-focused. Exhibits strong sense of urgency, including the ability to handle multiple and concurrent examinations within a fast-paced environment. Strong leadership skills, as well as sound judgment and decision making. Microsoft Office skills required, including Excel and PowerPoint. Tableau, Archer, and workflow management systems experience helpful. Project management experience, including cross-organizational coordination and complex projects. Bachelor’s degree required, advanced degree or equivalent experience a plus.

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  6% Company Match on retirement savings plan  Free financial coaching and financial well-being support  Comprehensive medical, dental, vision, life insurance, and disability benefits  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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