You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

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How will you make an impact in this role?

Job Responsibilities

Contribute to defining and articulation of long-term AI product strategy and roadmap with clearly defined business metrics and outcomes. Solve complicated business problems by prioritization & ownership of products and solutions to meet business objectives. Prioritize and manage product backlogs, by balancing the requirements of partners and stakeholders. Evaluate prospective features in AI Products pipeline against changing requirements in the direction of AI adoptions. Contribute to all product lifecycle processes including market (external) research, competitive analysis, planning, positioning, roadmap development, requirements finalization and product development. Translate product roadmap into well defined requirements and acceptance test criteria. Drive end-to-end ML/AI product developments with a team of engineers and designers. Transform MVPs to production grade capabilities in collaboration with engineering teams Contribute to ideation and launch of innovative ML/AI products and capabilities. Innovate ways to evangelize product to drive Amex wide user adoption (For Learn): Curate and Deliver technical trainings in AI, Cloud, Hive and Spark for beginners to advance level users Create POCs for best in class AI-ML innovative products with the potential to scale

Minimum Qualifications

Strong technical background in AI / ML with background on python, SQL, data analytics and data visualization. Strong quantitative, analytical, and structured problem-solving skills.  Familiarity with ML model development lifecycle (MDLC): feature selection and engineering, different ML model algorithm families, optimizations considerations for ML models, deployment and serving challenges. Knowledge of Big Data Platforms such as Hadoop, Spark and Cloud Platforms such as GCP. Knowledge of designing and building big data tools and frameworks Demonstrate creativity and self-sufficiency along with strong interpersonal/ collaborative skills and experience working in global teams  Understanding of the various ML Model deployment systems and processes with a basic knowledge of various model regulatory and governance policies.  Ability to prioritize well, communicate clearly and compellingly and understand how to drive a high level of focus and excellence with a strong, talented opinionated engineering, UX and QA teams Knowledge of Notebook based IDE for performing AI / ML tasks such as Jupyter and Airflow. Familiarity with product management tools such as Rally, Jira, and Confluence Excellent verbal and written communications skills Undergraduate/Master’s in Computer Science / Information Technology / Mathematics / Operations Research / Statistics, MBA from institutes of global repute. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.